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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will admit I have always had a pet peeve about the cost of dry cleaning. I didnt even ask how much for one button to be sewn on a pair of shorts. Two small wool blankets drycleaned was ridiculously expensive. I did get a nice plastic carrying bag with them. Loaded with hair from my cats already. Now, that one's on me.
I have used Best Cleaners for years both personally and at hotels. I am billed weekly for my cleaning on my credit card. I was billed for Dry Cleaning recently that I absolutely have no back up for. I have called the office several times with no return call. I am extremely disappointed in the accounting and the total disregard for customer service. BE CAREFUL IF YOU HAVE A CREDIT CARD ON FILE !!! They bill as they wish !!!!!!
I have called the main office with regards to my billing that is totally inaccurate. I will not do business with a company that just charges a credit card without proper backup. This is the second time this year I have been billed inaccurately !!! I have made several phone calls to the office with absolutely no follow up. Be careful with Best Cleaners, their accounting is less than desirable!!!!!
I have never been so disappointed with this establishment as I am now. Please cancel my account.
Everyone at Best is always gracious and pleasant. You’ve got that down. My only quibble is that I have regular formal engagements that require formal shirts that invariably have French Cuffs. Not only don't they get done correctly, but I still have met any of your pleasant employees that know what they are. I bet Nikki does.
I have had 2 suit pant Shredded in the backend I have called and left multiple messages for Samantha who I was advised is the manager and I’ve spoken to her at least once she asked me to bring the pants in I did and drop them off and then while I was waiting for a response to those pants another pair of my pants damage. This issue has not been resolved since at least December 2021. This is poor response from your staff. I have been very Patiently waiting for a Resolution.
Come by when you find my green LL Bean shirt that you have lost!
Service was great but yalls prices are outrageous
I already have. One of my shirts is still missing and you have made no attempt to offer adjustment.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 4,574 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.