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Swansons Cleaners
- Dry Cleaning
- El Dorado Hills, CA
About this business
Location details
2209 Francisco Dr, El Dorado Hills, CA, 95762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I had an embroidered piece that desperately needed cleaning. The 'kit' I used said dry cleaning would be okay. Unfortunately, a couple areas will need to be re-done (re-sewn) as a result of the chemical reactions with the yarn. ['Loops' of yarn at a couple locations turned into mangled masses! Who knew!?!] That is no big deal. The 'kit' is decades old, so their recommendation for dry cleaning may well no longer apply ... different chemicals, etc. from when the kit was developed. There were a couple regions where something ha... read more
One of my button up shirts was returned with tears. The employees stated it had to do with a stain (blood stain). In my experience, blood does not cause tears.
I used to use Swanson’s about 10 yrs ago when I was working. I recently got some grease splatter on a top and a girlfriend said that a dry cleaner can take it out. I took it to Swanson’s and the top looks like new. Thank you.
While the cleaning was finished two days early :) the shirts were puckery in places -- ironing left something to be desired.
Both items were cleaned perfectly. Received one email notification that my order is ready, quoting a cost of $13. This was for the jacket only and the cost of both items was over $60. The price of cleaning the down comforter was higher than expected but still within reason.
My son's suit looked great. after dry cleaning. You can, however, improve your customer service. The gentleman was very process driven, did not greet me in a friendly way and when I asked for delivery (which you advertise as free) he said I was just out of your limits for delivery even though I only live 5 min. away. As a manager myself, I would have made an exception to keep the customer happy, especially because of the distance.
When I set up my account I gave my credit card information for future use. After my dry cleaning was done they called me to tell me my card was declined and that I needed to use another form of payment. I called my bank who told me what I already knew that I had enough funds and that there were no transactions from the dry cleaners. I ended up having to go in and pay for the dry cleaning because I did not want my credit card information giving out over the phone. I have a very hectic schedule and having to go out of my way ... read more
I was a bit shocked to go get my laundry that I asked to be “laundered” to then get billed $28 for three blouses in stead of $2.25 each I was expecting. When asked why he said sometimes they have to bump up laundered items to dry clean if they are a certain material. I was never told this otherwise I would not have approved of such a charge. I would have picked them up and brought them home and done it myself. Instead I find out after the fact. It’s unfortunate I won’t be returning to your business because of this.
Took a suit in to be cleaned, the jacket was returned wrinkled and looking worse than it had when it was dropped off. Will not return
Frequently asked questions about Swansons Cleaners
How is Swansons Cleaners rated?
Swansons Cleaners has a 4.8 star rating with 5,396 reviews.
When is Swansons Cleaners open?
Swansons Cleaners is closed now. It will open tomorrow at 10:00 a.m.