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Sun Country Cleaners
- Dry Cleaning
- Parrish, FL
About this business
Location details
9035 US 301, Parrish, FL, 34219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Mishaps happen, but when it occurs more than a few times, something's wrong. Clothes not properly cleaned (spots or odor), not properly pressed, not ready when promised, and returned torn clothes. A few impatient staff members. Overall it's horrible. Tried to continue business for convenience but issues are constant regardless if Suncoast makes attempts to redo or replace.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kimberly. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (727) 535-9930 and we'd be happy to help you out. Cheers, Sun Country Cleaners
Too expensive. Will be looking for alternative cleaners
Worker reminded me that I had clothing there from weeks prior to my last drop off.
Poor customer service, called twice to see if my jeans were ready and both times was promised a call back, never received a call back either time, I called a third time and finally done, took 8 days to hem jeans
Business response:
We are so sorry, Michael. We want to get to the bottom of whatever happened that caused you to give us a one-star review on and why you were not contacted sooner so we’ll be reaching out to you shortly.
Delivery guy is great but dry cleaner doesn’t not follow my instructions. I asked for no creases in any pants. They did it for about 2 weeks then creased all my pants. I am missing a lack pair of pants and a blue sweater. The driver has asked the home office to give me a call 2ce but they haven’t. I’m looking for an alternative.
Business response:
We are so sorry, Richard. We want to get to the bottom of why there is an inconsistency in following your instructions not to crease your slacks. Also, we will be reaching out to you to discuss the pants & sweater. Our apologies to you for this mishap.
I brought a pair of shorts in to have the seam on both legs hemmed. It was returned to me with only one leg done. However the woman at the front desk was very helpful and is always friendly.
Business response:
Oh no! We clearly have not given you the experience you deserve, Janel. We apologize if we let you down, and we’ll be reaching out soon to see what went wrong.
I paid 66% more for the same clothes that I had dry cleaned two weeks earlier at a different dry cleaner nearby
Prices are way to high
There were stains on the dress that you could not get out you never call to let me know that and you dry cleaned it full of stains and did not take them out... You could have given me a choice and called
Business response:
We are so sorry, Molly. We want to get to the bottom of whatever happened that caused you to give us a one-star review. There are times we do not know if the stains will remove until after the cleaning. Please note that someone from our office be reaching out to you shortly to discuss.
Frequently asked questions about Sun Country Cleaners
How is Sun Country Cleaners rated?
Sun Country Cleaners has a 4.6 star rating with 12,826 reviews.
When is Sun Country Cleaners open?
Sun Country Cleaners is closed now. It will open at 7:00 a.m.