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Sun Country Cleaners
- Dry Cleaning
- Parrish, FL
About this business
Location details
9035 US 301, Parrish, FL, 34219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Cloth arrived late when was told they would in at 6pm on Friday evening 1/3/2020. They came in on Saturday morning a little before 8:00 am. But I needed be on road at 8am because I had to attend a funeral in Ocala. Fl. I did get call when my cloth came in and I understand the truck was running late that I told.
Business response:
So sorry we didn't get your clothes to you at the promised time. We will do our best to make sure there is no repeat performance.
Customer service is great. However, my client has voiced a concern about the quality of work not being up to standard. Moreover since it seems you lost a pair of slacks this maybe what breaks the camels back. Date the two pair of slacks where dropped: 12/28/19 @ 8:48 AM Date of pick up: 12/30/19 @ 5:43 PM Location manager said would send e-mail to headquarters to investigate and that I would receive a call back. We have receipt and photo of the garments when dropped at location countertop. Antonio Higuera 817-705-2227 South ... read more
Business response:
Antonio - Sorry to hear about this experience and thank you for sharing. Someone from our office will reach out to you if they have not already.
I’ve been coming for years and was so surprised to see that the job was not done as good as you guys do. My daughter brought in brand new clothes 5 items the dress shirts have a yellow burned stain to them by the wrist. The girl who took them knew they were new clothes as I took off the tickets from them. For one of the dress shirts looks like it was washed a bunch of times whereas I brought it as a brand new dress shirt and as mentioned the lady working there knew so too as I took off every ticket.
Business response:
Sorry about the cuffs on your shirts. We would be happy to get them fixed if you're open to it.. Thank you for sharing your experience with us.
This is the fourth or fifth time I’ve asked for my pants to not have a creases! Every single time they are back with creases. This dry cleaner doesn’t care what instructions they are given. Such a frustrating experience!
Business response:
Tony - Thanks for passing on this feedback. I am not sure how we keep missing that with you. We will work with our team and do a better job if we get another chance.
One of our items was coded to someone else I was pretty clear when I called about it that there was a mistake made this was after my husband tried to get the person to find it when he was at the store the worst part was the lady was almost rude about the whole thing until I told her I knew the owners and would contact them directly suddenly she became helpful from belligerent and low and behold found the missing jacket thirty minutes later
Business response:
Joyce - Thanks for taking the time to share your experience. The least we can do is treat our customer's with patience & kindness. Sorry we did not make that happen this time. Our apologies,
I had a party at the end of the week, I pulled my husband’s jacket out of the closet and it looked terrible. I took it in to this place expecting a few days, they had it done overnight an it looks great!
Paid for starch shorts and shirts had no starch
Fast service. But the quality is terrible. I have to re-press half of my shirts. The only reason I take them to the cleaners is that I hate ironing.
Business response:
We appreciate you providing this feedback. Sorry that we have not been able to get it right for you. Expect to see an improvement in short order.
As always, the cleaners cleaned my shirts and had them ready as expected. Sadly, the hours for their business has changed recently. When I wanted to come collect my cleaning on Saturday, I looked up their hours on their Google profile. The hours listed were until 6pm. When I arrived at 5:15, I found a newly installed sticker on the door that their Saturday hours are until 5pm. It doesn't take any time or effort to change Google hours on their business profile but it did cause me to waste 40 minutes round trip (20 each way fr... read more
Frequently asked questions about Sun Country Cleaners
How is Sun Country Cleaners rated?
Sun Country Cleaners has a 4.6 star rating with 12,826 reviews.
When is Sun Country Cleaners open?
Sun Country Cleaners is closed now. It will open at 7:00 a.m.