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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Gown looks wonderful, they did amazing!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
I had a great experience with Memories Gown Preservation. The process was easy, and I am very happy with my preserved gown. I would not hesitate to recommend their services.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
My only complaint is that the tag that was on the belt of my dress was left exposed. I live in a small house and didn’t have a spot I wanted to display it right now anyways, but it would have been nice if the tag had been tucked in to where you could not see it. Other than that it looks good.
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we at aim to provide five star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
Dress was very nice, but my sister got a nice pink handle box to store hers in and I didn’t. I would really appreciate the box to be sent to me. My mom had my dress and my 2 sisters done as our gift 2 didn’t come in the pink handle storage box and 1 did. It was upsetting to my mom as well as my self and my sister Kayla Gaines. Dresses looked nice.
Business response:
You know what they say…4 out of 5 ain’t bad! Always a pleasure to see you, Kelsey . Thanks for your review!
My dress came back in a timely manner. It was wrapped in a dollhouse box and throughly cleaned. It’s beautiful! I highly recommend using this company
Business response:
Thanks, Erreka! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Really good dress was my mother’s and I wore it when I got married, so it’s 62 years old.
Business response:
Wow, Anquinetta! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Super quick and easy! Received my dress back cleaned, placed nicely in a box and sealed with plastic wrap within a couple weeks of shipping it off. Would definitely recommend having your wedding dress cleaned and preserved by these guys!
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Amy!
I liked it, when i finally received my gown. The only thing I hate is that I never received a tracking number and my dress was sitting here in South Carolina at UPS for 2weeks. I decided to call and found out it was here and at UPS smh not good. Good until that happened.
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from here will be reaching out to see how we can improve our service!
From what I can tell from window of the box cleaning was done beautifully but don’t want to remove packaging to further inspect. Only thing that would have made it better would have been placement in the box. The top of the dress isn’t straight and the pleats on the front aren’t folded along creases. It’s the small details that matters when I can only see approximately 18 inches of the dress they the window of the box!
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,773 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open at 7:00 a.m.