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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Super quick and easy! Received my dress back cleaned, placed nicely in a box and sealed with plastic wrap within a couple weeks of shipping it off. Would definitely recommend having your wedding dress cleaned and preserved by these guys!
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Amy!
I liked it, when i finally received my gown. The only thing I hate is that I never received a tracking number and my dress was sitting here in South Carolina at UPS for 2weeks. I decided to call and found out it was here and at UPS smh not good. Good until that happened.
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from here will be reaching out to see how we can improve our service!
From what I can tell from window of the box cleaning was done beautifully but don’t want to remove packaging to further inspect. Only thing that would have made it better would have been placement in the box. The top of the dress isn’t straight and the pleats on the front aren’t folded along creases. It’s the small details that matters when I can only see approximately 18 inches of the dress they the window of the box!
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
I liked that the service was quick and I was able to track where my gown was. I feel that the preservation looks a little cheap, they also strung a white ribbon around my gown, making it look like there was a belt when there was not one. Also, I can see the stitches into the bodice, and I felt that it was not wrapped around the bodice as well as it could have been.
Business response:
While we try to provide unbeatable dry cleaning services every single time, sometimes we fall short of the mark. If we let you down in any way, Nicole, we apologize, and someone from here will be reaching out to you to see how we could have served you better!
Absolutely perfect! I love how it turned out!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
Everything looks so beautifully done. My wedding dress looks brand new. I love the opening of the box so I can look back and admire it, not having to just rely on photos. 10/10. I definitely refer to family and friends now.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
Looks great glad I paid extra for the certain things!
Business response:
Thanks, Crystal! We give YOU a 5-star rating as a customer! Hope to see you again soon.
This was a very easy process and my gown look. Beautiful. Fast and professional,
Business response:
Wow, Yolanda! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Easy to follow instructions. Sent off on Saturday at UPS store, and got dress back on Friday, so service was fast. (I live in the same shipping zone which explains the speedy delivery). Dress nicely packed. Thank you.
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Ronda!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,794 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 7:00 a.m.