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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Honestly, the turn around time was fast and my dress cleaned up nicely. However, I know I didn't pay for any extras, but there were a bunch of flyaway threads in the front that no one cared to trim, which would have just been a common courtesy. The dress is a two piece and they aren't quite centered so it looks off a little. And so now that is what I get to see forever, flyaway threads all over the front of my un-centered, beautiful dress. Overall it was a fine experience, just slightly disappointed. I have not left a review... read more
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we at aim to provide five star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
It came back in a beautifully wrapped boxed and I was super surprised at how much detail and time that went into the process of cleaning my dress and making sure that it looked beautiful in my preservation box. They even got the stain out from my wedding day that I had gotten from my flowers and it really really just made me so sad happy. I literally cried as soon as I opened up the box because I had been waiting and waiting for it and I knew that it was coming and what to expect. Y’all just blew me away by surprising me at ... read more
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Ali!
My dress came back beautiful!! I can’t believe how good it turned out! If you are looking for someone to preserve your dress. Look no further- this is it!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
Website is easy to maneuver, instructions are clear. Price is reasonable.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
I sent my veil in with my dress. I don't see my veil in the box. I do not want to open the box, but would really like to know where my veil is please
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from here will be reaching out to see how we can improve our service!
I remember how my dress looked when I mailed it out to your company. Your company did a beautiful job cleaning and preserving my wedding dress & veil. It looks so regal and vintage. I took pictures for keepsake and shared photo with my sister and girlfriends. I hope one day that one of my daughters or grandchild would love to wear my dress on there wedding day. Thank you!!!
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Stephanie!
It was my daughter's dress, but it looks beautiful. Thank you
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
My dress came back and looks amazing and the price was very reasonable!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
The gown came back preserved in less time than I was originally quoted and it looked great! BUT, I was charged an additional $20 for 2 pins bobby-pin like adornments that I can't even see through the window. I think that was unfair, as the description read "veil/headpiece" for $20. I should have been contacted to see if I wanted to add this, in which case I would had no and they could have been returned.
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,794 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 7:00 a.m.