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At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
201 Middlesex Turnpike, Burlington, MA, 01803, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
I am very happy with the service in the Burlington store, the Manager is pleasant, helpful, caring and I look forward to. seeing him when I am in the store. I have used their Alteration services and I couldn't be happier. Thank you for caring and making my stop in the busy scheme of life a pleasant one 😁
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
The gentleman who Works there is so polite and friendly
Business response:
Thanks, Lew! We give YOU a 5-star rating as a customer! Hope to see you again soon.
The person I dealt with was very nice and my comforter came back sooner than promised
Business response:
Wow, Debbie! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Swift turn around time...needed a dress for a weekend event, dropped off on Wednesday and it was ready on Friday! Quality service. Good Job
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Tiffany!
Clothes look great. Clerk was super friendly!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Patti!
Excellent service every time!
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
The service is always wonderful. It is friendly and the prompt. My clothes always come back clean, well pressed and within a few days. I get an email or text when they are ready for pickup. I was initially asked how I wanted broken buttons dealt with and I asked that they be automatically replaced. I never get a shirt back with a broken button. If there is a stain that is difficult to remove they make an extra effort to clean it and let me know when it can’t be cleaned without possible damage to the fabric. I’m never surpris... read more
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Everyone was very nice. Thank you for opening a few minutes early for my alterations!!
Business response:
Thanks, Jimmy! We give YOU a 5-star rating as a customer! Hope to see you again soon.
The customer service is fantastic. Hi he pricing a little high. The quality is good👍. I like the business standards . Burlington is doing everything right.
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
Lapels Dry Cleaning has a 4.9 star rating with 237 reviews.
Lapels Dry Cleaning is open now. It will close at 5:00 p.m.