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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I brought in a brand new pair of white pants to be hemmed. I researched places on yelp hoping to get the best service even if it cost a little more because I got these pants for a really important trip. They were returned to me with beige stains all over. I had to take them back. The girl at the counter agreed to make an exception and get them cleaned for free. I didn’t like that expression since they were stained at Kona’s, but, I just wanted them cleaned. I went to pick them up again and the stains were still there, just a... read more
On my very last dry cleaning, I told the clerk that I'd use 50% off for my bunch of clothes. She punched a hole on 50% off from my card. Days later, I received my clothes with FULL price taped onto plastic. I was so mad, I brought those back to the Imperial Blvd branch and explained what happened. This time, another clerk told me she'd put a note to credit 50% back to my account, I am wary to try if she is true to her word. This was the third time Kona had screwed me on 50% off card. Each time the card was punched holed w... read more
I am out of town until January 4
Not argue with me when I complained my expensive jacket was not cleaned. Stains on jacket that were not originally there.
Ruined one skirt and gave us a $50.00 credit Opened one of my shirts was all wrinkled A blouse was hung wrong on hanger
Too expensive. $18.23 for two pieces? A sweater and a plain short grey shift?
$20 is way to much to do what I needed done. Your alterations is a rip off & I will NEVER use your business for alternative again!
I’ve tried setting up a pick up on line but despite getting emails telling me “Sandra” will be coming by no one showed up. Yesterday I called and set up a pick and was assured they would come. Today mid morning I once again called (left a voicemail) because no one came. In the evening I once again called and was told that they received my voicemail and that they spoke to the driver who confirmed they would pick up. It is now 8pm and no one picked up. That means my dry cleaning bag hung on my door all day.
stains left on suit. issue acknowledged by employee but no refund offered..I was asked to bring suit back or leave it for further cleaning. I needed the suit the next day so I could not leave it. I had to get some of the stains out myself.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,585 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 7:00 a.m.