Kona Cleaners

Eve R. 

on ReviewMyDryCleaner

6 years ago

Good service on pick up and delivery. My reason for giving 4 versus 5 stars is that I requested heavy starch on my linens and shirts and I’d say the items all came back with the equivalent of light starch! Maybe it’s a boarding school thing but I want my sheets, pillow cases and cotton shirts STARCHED! This isn’t cheap so I expect perfection. 

Brandon C. 

on ReviewMyDryCleaner

6 years ago

Fast and on time! Not even 24 hours for a clean pressed suit and good prices! $ 

Jack and Shawn S. 

on ReviewMyDryCleaner

6 years ago

I brought in coral pants with stains. Most of the stains are put. I did not know if the fabric wpuld fade but I thought it would so now I have a lighter coral / pink pants. Glad the stains sre gone so I can wear them again. 

Roberta H. 

on ReviewMyDryCleaner

6 years ago

Half of my order was not delivered even if it says it was. I called to ask where my other shirts were, I was told that they would call me back but never did. I’m a new customer and if this is the way things are going to be, lost clothing, no call backs, then I might have to find another cleaner. Not cool Kona, not cool. 

Raven H. 

on ReviewMyDryCleaner

6 years ago

Several calls and messages left. No one answers the phone, None returned. Have only had our dry cleaning bag picked up once since we signed up. It sits there all day getting rained on or bugs. Ive called to make sure it gets picked up, I get an email confirmation then pick up never happens. Please refund our credit card and delete our account. 

Roberta T. 

on ReviewMyDryCleaner

6 years ago

I was given the wrong price of my bill when I called. In the person who answer the phone did not callback to give me the correct price. Then when I walked into the cleaners . The person working the counter did not acknowledge me I had to ask her if she could help me! 

DEBORAH C. 

on ReviewMyDryCleaner

6 years ago

My first time there, my order cost me $115.00. I do a lot of dry cleaning and have never spent $115.00 dollars on any of my large dry cleaning orders. My 2nd order was a lot less, which makes me wonder why. After I pick up my 2nd order I will not come back. Service was fine and business area was clean. 

Page B. 

on ReviewMyDryCleaner

6 years ago

I dropped my uniforms off at the cleaners. When I did I attempted to pay. I was told they take payment at pickup. They completed my clothes by the next day but I could not pickup for a few days. When I picked up I provided a coupon for 25% but I was told I could not use it because I did not provide it at drop off. Now how the heck am I supposed to know that if you don’t tell me or have it on the coupon? I tried to pay at drop off. Disappointing. All in all the service was fast but I got gypt on price. 

Paige V. 

on ReviewMyDryCleaner

7 years ago

The shirts can out alright, but I won’t be returning or referring anyone to this place due to the awful customer service from both women in there. They were incredibly rude and acted like they were too good to help anyone.