This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to... read more
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Reg:. Women's shirt collars-- I always need to press mine before wearing. I know my husband's never looked wrinkled. Que pasa?
I felt the cost of the dry cleaning was significantly higher than what I have paid at other locations. Even with the $10 off I still paid $17 for only three jackets to be cleaned.
I had a shirt/top and pants pressed only and I was told I could pick them up after 5 pm. I can I. At 5:20 pm to pick it up and was told they weren't here, they were still on the truck. Don't tell customers they can pick up after 5 if that's not the case. 2. You charged me $6.72 for pressing only, that's insane. Not happy at all with the service that was provided or the amount that was charged. Not likely to return if this is how customers are treated. Also not likely to recommend to friends and co-workers either.
Shirts were not ready next day as promised, had to drive to Orange (in rush hour traffic) to pick them up so I could get them back in time for job interviews. The Costa Mesa store worker offered no apology or helpful solution, just that she could see the order should have been complete but it was not, she charged me full price ($16) for my pants. The worker in Orange was much kinder and apologized profusely, I was comped the cost of the shirts ($6) but it cost me over an hour of unexpected driving at the peak of traffic. If ... read more
After dropping off laundry Monday of last week, I was promised it would take a week, but would be delivered yesterday. We even checked to make sure the driver could leave extra bags as we were new clients. I have no idea who has our laundry now, but it's not us. No one ever showed up at the house.
My first experience with Kona and their prices are way out of line. I had 10 dry-clean items and 26 shirts. Even with a coupon for 10% my bill was $140.63. Shirts are no more than $1.85 at the most expensive place ($1.66 w/coupon). $40 for shirts. Average charge for drycleaning $10 per item ($11 before discount). Mostly trousers and blouses. No silk fancies or specialty items. Never going back there again.
The service was good, very timely (being same day). However, when I went to pick up my item, they wouldn't allow me to use a discount card I had (saying I had to have presented it ahead of time when dropping off my item.) How would I have known that?
Asked for a Permanent crease be applied for my new Umpire pants. Was not done. It is very important to me to look my best when I enter the field. Sharp looking appearance is a first impression that counts.
Would not take the coupon that was emailed to me and their computer was down so they couldn't find my jacket.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,027 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.