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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to... read more
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
I was a little disappointed in the service. I brought in my husband's dress shirt, asked for medium starch and that it be "folded" (ready for a trip). I watched the clerk pin on the "fold" tag yet when I picked it up it was on a hanger.
Garments came back clean but a lack of advertised pricing and the fact that nobody told me what my total would be left me with sticker shock when I got my bill. $36 to clean 3 items!!! I did get the bill reduced but only to $28.95. I won't be back, way too overpriced.
$3.35 per shirt for laundry is too much by at least a $1.00. Service was not quick. The service person had to look in 3 different areas for my 7 shirt order.
Thought the price was a little to much
Several items of clothing were stolen from me....so'i no longer use kona cleaners....
Worst experience ever. They list two of my items and it took over 2 weeks to get an answer. They finally said they found them, my husband went to pick them up, and had only one of the two items. I tried to call then, but apparently it was too close to closing time. I was put on hold until 6:59, then they hung up on me. I called back and got voicemail. Their customer service is HORRIBLE!
Worst experience ever. They list two of my items and it took over 2 weeks to get an answer. They finally said they found them, my husband went to pick them up, and had only one of the two items. I tried to call then, but apparently it was too close to closing time. I was put on hold until 6:59, then they hung up on me. I called back and got voicemail. Their customer service is HORRIBLE!
The front was not steamed correctly. This is a graduation gown and the front creases were crooked. It was like the person purposely put a large wrinkle in the front. Very disappointed. But the customer service person was AWESOME. Very friendly and kind.
Clothes were great, but the young lady that opens up in the morning at the store on laminate is not customer friendly
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,027 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.