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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been a customer of Kona cleaners for close to 18 years. And you still can get it right, regarding how we want our jeans, pants, etc pressed. I’ve returned things to get them repressed & you charge me extra. You really need help! I’ve threatened to change cleaners, I just need to do it. I pray that every times my clothes come back they’ll be done right. Who am I kidding. Maybe 2019 I’ll make the change, to bad!!!!
I asked to remove a pen mark on my white shirt I requested the last 3 times and she said she would take care of it, when I went to pick it up the pen mark was still there and they didnt even fix it
Please cancel my account. Thanks
Please cancel my account, I was not happy. Shrinkage, faded garments etc,
Went in to pick up my 3 laundered shirts that I asked for to be put on hangers, 2 were folded and in a bag and 1 was on the hanger. (note on the bag said for shirts to be on hanger. Came in 2 days later as I was sent message shirts were ready and the gentleman brought me a bag with 2 folded shirts, and again the note said to be on hangers. Someone is not reading instructions. I sent them back.
Everything is always clean, but the pressing is awful. Lot's of things are really attended to.
Kona did a good job cleaning my dresses, however I am not happy with the customer service, especially the staff working at the front desk both times when I dropped my dresses and picked them up. I didn’t feel welcomed, no facial expression on their faces whatsoever which made me feel I don’t want to come back any more
Business response:
Jolene, I am so sorry to hear about this. I appreciate your comments and I can assure you that this will get addressed. Thanks so much for letting us know. Sincerely, Dave
Needed 1 of two shirts cleaned both of them military pressed . Picked my shirts up and only one of them had military creases . I wanted to wear my shirt on the pick up day and because you screwed my order up you screwed of my event day .
I am really happy 😊 with the service and people at the one on Brookhurst & Atlantic. Emma has been great. After the first visit she knew my name. Very pleased with the quality and service.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,585 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 7:00 a.m.