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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were supposed to put a military crease in my shirt and they didnt put them on the shirt....This is the 3rd time they did this NO MORE DEALING with these clowns...They charge you for a service and they dont deliver
Business response:
We owe our customers everything, Art, and it just wouldn’t be Kona Cleaners if we didn’t try everything we could to fix things when we let them down. You’ll be hearing from us soon!
This was my first dry cleaning experience and I should have shopped around first. The prices are much too high compared to other dry cleaning places. There's one around the corner that is only $2 per piece. This was 3 x that much which is crazy. I want be returning.
Business response:
Thanks, Ashley! We’re curious, how could Kona Cleaners have provided you with a better dry cleaning experience? We’ll reach out soon to get your feedback!
Had a problem with stains on our sofa covers after the first time. They cheerfully re-sent for cleaning. Sofa covers came back looking much better and I was told that if my wife was still not satisfied they would be happy to send back to the cleaning facility for them to try something stronger.
If there was less than one star that's what I would rate this place! My fiancee took a guaybera shirt along with 6 dress shirts & 3 slacks total of 10pc...when he picked up today they told him that shirt was missing becuase it fell apart! How does a shirt fall apart??? I want to see this shirt! It was the first time he wore it and was taken to the cleaners! I purchased it for him last summer from Macys! They only offered to give us $35! Even after we showed them pictures of what they cost! DO NOT TAKE YOUR CLOTHES HERE! I ... read more
Business response:
Oh no, Saul! We don’t know what went wrong, but something clearly did, and we want to get to the bottom of things. We’ll be contacting you to find out!
website will not let me log in and weill not send me the email to reset the password.
Business response:
Our customers are our world, Alex, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
Big inconvenience, my clothes weren’t ready when they said that they were, I drove down there for nothing. They said to come back the next business day, so I did... they tried to give me somebody else’s blazer, they lost my tie and didn’t offer to give me a discount for any of the inconvenience. One of the ladies there is kinda rude too. This is my first time there, I probably won’t be coming back.
I don’t think you should charge the same for a long dress $13.95 as for a child’s shirt dress. Also why is a men’s shirt $3.95 and a women’s shirt $7.95?
Business response:
We’ve had a bit to think about it, and we’re just not satisfied with three out of five stars on , Susan. We’ll contact you shortly to see how we can serve your dry cleaning needs better in the future!
I think 11.47 is way too much money just to have my jumpsuit pressed. I don’t think I’ll be back, plus I had a coupon, but they wouldn’t let me use it because I needed to show them the coupon when I dropped it off.
Business response:
Oh no, Debbie! We don’t know what went wrong, but something clearly did, and we want to get to the bottom of things. We’ll be contacting you to find out!
It is good service.
Business response:
Our customers are our world, Sakarin, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 16,041 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 7:00 a.m.