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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
website will not let me log in and weill not send me the email to reset the password.
Business response:
Our customers are our world, Alex, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
Big inconvenience, my clothes weren’t ready when they said that they were, I drove down there for nothing. They said to come back the next business day, so I did... they tried to give me somebody else’s blazer, they lost my tie and didn’t offer to give me a discount for any of the inconvenience. One of the ladies there is kinda rude too. This is my first time there, I probably won’t be coming back.
I don’t think you should charge the same for a long dress $13.95 as for a child’s shirt dress. Also why is a men’s shirt $3.95 and a women’s shirt $7.95?
Business response:
We’ve had a bit to think about it, and we’re just not satisfied with three out of five stars on , Susan. We’ll contact you shortly to see how we can serve your dry cleaning needs better in the future!
I think 11.47 is way too much money just to have my jumpsuit pressed. I don’t think I’ll be back, plus I had a coupon, but they wouldn’t let me use it because I needed to show them the coupon when I dropped it off.
Business response:
Oh no, Debbie! We don’t know what went wrong, but something clearly did, and we want to get to the bottom of things. We’ll be contacting you to find out!
It is good service.
Business response:
Our customers are our world, Sakarin, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
We ask for no starch,but shirts are so stiff they stand up like cardboard. Also dry cleaning items come back pressed so hard that they are imprinted by anything that lines inside of garment. Tommy Bahama shirts look horrible!
Business response:
We have a motto, Cindy, that anything less than five stars on is worth having a conversation over. After all, we’re always striving to improve. We’ll reach out to you soon to hear your thoughts.
You lose my clothes; some come back stained with black dirt- you deliver me some one else’s items- I’ve mentioned it 3x and am going to drop you if I don’t get back my missing clothes!!
Business response:
Our customers are our world, Linda, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
Everything was just way too expensive for the work done. Great place but I just felt the prices were unnecessarily high
Business response:
Kona Cleaners is always looking to improve, Thomas, and that’s why we want to hear from you! We’ll have someone reach out to you in the hopes that you’ll tell us how we can be the dry cleaner you’re looking for.
My son's military pants where not hemmed properly and when I picked them up nobody could fix them. So now he does have pants.
Business response:
Our customers are our world, Linda, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,583 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.