Kona Cleaners

Rich K. 

on ReviewMyDryCleaner

3 years ago

I have been a customer of the Ontario Rancho store for a little over a year. Recently my dress shirts have been returned with the collar pressed 1/2 way down which makes the collar stand much higher in the back. I have had to iron them along the seam before I could wear them. Last week I picked up my weekly laundry and two of the five shirts were pressed with the collar too high again instead of along the seam. I immediately pointed it out to the clerk and she agreed they had not been pressed correctly. She said she wou... read more

Marie S. 

on ReviewMyDryCleaner

3 years ago

My mother of the groom dress was ruined by your cleaners. The hem was cut & sewn by a substitute seamtress and left wrinkled and uneven. Then redone with black marks left on the dress. Then dry cleaned when the label clearly said spot clean with no dry clean symbol. Some marks were still on the dress. The top of the dress is now disintigrating. The manages has made emotionally distress full accusations. I am filing in small claims court. 

Raven S. 

on ReviewMyDryCleaner

3 years ago

The heavy set lady Hispanic lady name Rose was very rude, complaining about the price the other staff gave me for a dress price. I will never return again. Worst customer service ever! 

Marie S. 

on ReviewMyDryCleaner

3 years ago

In May 2022 I brought in a $288 beaded dark gray mother of the groom dress to Kona Cleaners on Warner Avenue in Huntington Beach. The seamstress Mee measured for the hem and the dress was left to be hemmed, to be picked up June 10. On June 13 I went to pick up the dress while at the shop she noticed the hem had poor stitching around the two hem layers. The dress was ruffled and wrinkled on what should have been a perfectly straight bottom. Some of the wrinkles had been stitched into the fabric. The person at the counter sa... read more

Richard C. 

on ReviewMyDryCleaner

3 years ago

On my last couple of visits the instructions for my clothes have not been followed very well. The Military Press I ask for is either not being followed or I am getting double creases on both shirts and pants/shorts. I also get my board shorts pressed and cleaned and the pocket flaps are not buttoned or pressed flat. It is a little disappointing. 

Katherine K. 

on ReviewMyDryCleaner

3 years ago

For the amount they charged, they misplaced my pants with someone else’s and now I’m stuck with some old washed up and oversized pair that doesn’t fit - extremely dissatisfied and disappointed considering how far I had to drive to Kona thinking it would be more reliable and “reputable”. 

David M. 

on ReviewMyDryCleaner

3 years ago

Horrible place at the location in Fontana. Very rude service when addressed with a concern. Black clothing came back very ashy. It was brand new when given to the cleaners but came back as if it were a month old. Only location I know that cannot keep the same color of the clothing. Very disappointing service. 

GoPhuk U. 

on ReviewMyDryCleaner

3 years ago

Worst place I’ve ever delt with… took these lady’s all brand new black clothing and received nothing but ashy black clothing in return let alone I was charged $80 to receive them back the next day.. upon arrival I was told some of the items were not ready yet so I was forced to wait another day just to receive my close back completely faded.. 

Ron D. 

on ReviewMyDryCleaner

4 years ago

My address is incorrect. Tye correct address is 20831 Aquatic Lane, HB, CA 92646