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Kona Cleaners
- Dry Cleaning
- Orange, CA
About this business
Location details
821 W Taft Ave, Orange, CA, 92865, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
You took over one week to hem a pair of pants . I spoke with someone on Tuesday, that was not very friendly , I told her I needed this right away for I was going out of town , well they did not get done until I left town. Sad
Business response:
A one star review on sends us a message, Bob. It tells us that we need to do better. We’ll be reaching out to find out how we can serve you better in the future.
you still cannot crease jeans as requested after all these years. i’m finally done with Kona.
Business response:
John, I am really sorry to hear this. I just understand your frustrations you are having. I appreciate you bringing this to my attention. I will work to find a solution for this on going issue. Thank you so much for letting me know Sincerely Dave
Shredded a shirt (during the cleaning process) on my second visit. But beyond that incident - Items came back either wrinkled right off the hanger or with so much starch they stood up on their own. No one seemed to care.
Business response:
Our customers are our world, Michael, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
I've emailed the store 2 weeks ago and have yet to be contacted by anyone to resolve my issue. I dropped off a shirt to be stitched due to a tear and i asked if they can make the stitch as small as possible. When i received the shirt back it seems like no effort was made to make the tear as minimal as possible. now it actually creates more attention since the stitching is in a huge bundle and other tailors that i have shown have said this was a poorly done job. I am really upset that no one took the time to look at the finis... read more
Business response:
Kona Cleaners is always looking to improve, Jay, and that’s why we want to hear from you! We’ll have someone reach out to you in the hopes that you’ll tell us how we can be the dry cleaner you’re looking for.
Everything was just way too expensive for the work done. Great place but I just felt the prices were unnecessarily high
Business response:
Kona Cleaners is always looking to improve, Thomas, and that’s why we want to hear from you! We’ll have someone reach out to you in the hopes that you’ll tell us how we can be the dry cleaner you’re looking for.
Fine. Cost more then I thought it would. I don't get much dry cleaned.
Business response:
Thanks, Gina! A 4 star rating on is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
I dropped off 8 garments and asked the cashier for pricing. She handed me a booklet with pricing and circles my type of clothes with a prices ranging of $9-$10.00. A day later I got an email with a bill of $230.00. My advise is to give a ticket up front showing prices to avoid this type of situations. Extremely upset, if I knew that they were going to charge me $60.00-$80.00 for three of them, I wouldn't leave them.
The delivery would seem to be convenient but upon returns they don’t knock on the door and instead place the hangers on the door knob if there is not a hook. This then becomes problematic to open the door. I have complained a couple of times about this and no change in practice.
Business response:
Hi Chester, I have talked to our driving team and I will make sure they bring you out a hood to keep on your door. I also notified them of your concerns. Thank you for bringing them to my attention Dave
Too expensive. 14 items cost me $79 when other places charge me $45.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,466 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 7:00 p.m.