This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Orange, CA
About this business
Location details
821 W Taft Ave, Orange, CA, 92865, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
It frustrates me that you provide me with coupons/incentives that expire before I can use them. Either don't give me a reward or give one with a longer expiration date, or even better, one with out an expiration date.
You ruined my sweater and denim and never got back to me about how you would fix it. Yiy still have my sweater and never even gave it back
The service was good, very timely (being same day). However, when I went to pick up my item, they wouldn't allow me to use a discount card I had (saying I had to have presented it ahead of time when dropping off my item.) How would I have known that?
I thought they would remove the pilling on my coat (I asked) but nothing was done unfortunately. Coat was cleaned nicely.
My clothes faded
There was a few problems when i was checking out. I wanted to use a $25 Yelp credit but the cashier rang it up wrong. I caught the mistake before i left and asked him to correct it. He re-rang up the items and then said he corrected it. I asked for a receipt, he said it would be emailed. I have not yet gotten an email receipt but i see that the charge on my Credit card is still higher than it should be. My total was $46.52 which minus the $25 credit should be a $21.52 charge. Instead my CC was charged $26.25.
There's barcodes all over my clothes now. Cashier said clothes would be ready next day after 5 but they weren't.
got my dress back but you charged me $10.99 for a simple dress that has no belt, buttons,no sequins,or decorations. I feel like I have been overcharged.
I did my best to stay loyal, but I am gone. I have called 5 times, left 3 voicemails and visited the Costa Mesa store 2 times to leave my number and have a customer service agent or manager call me about a serious issue. I have not heard a thing. Too bad. As a business owner I want good news fast and bad news faster, that does not seem the case with Kona. Here is the best part, if my credit card expires you guys are all over it. So as you can see I am not reacting, just looking for the same attention that you give when it co... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,466 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 7:00 p.m.