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Kona Cleaners
- Dry Cleaning
- Orange, CA
About this business
Location details
821 W Taft Ave, Orange, CA, 92865, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
There's barcodes all over my clothes now. Cashier said clothes would be ready next day after 5 but they weren't.
got my dress back but you charged me $10.99 for a simple dress that has no belt, buttons,no sequins,or decorations. I feel like I have been overcharged.
I did my best to stay loyal, but I am gone. I have called 5 times, left 3 voicemails and visited the Costa Mesa store 2 times to leave my number and have a customer service agent or manager call me about a serious issue. I have not heard a thing. Too bad. As a business owner I want good news fast and bad news faster, that does not seem the case with Kona. Here is the best part, if my credit card expires you guys are all over it. So as you can see I am not reacting, just looking for the same attention that you give when it co... read more
We have been a Kona customer for years. Unfortunately within the last year we have had several issues. A lost shirt, a ruined sweater, hanging sweaters on wire hangers after being asked not to, and the most recent problem is clothes coming back with a foul, fish like odor.
My sweater is still missing, I haven't heard from kona yet. But I give it 2 stars because they have called to let me know they are searching for it. I went with kona because of their special discount cards, my other dry cleaners never lost my clothes.
I went to Kona cleaners because of the SmartRaiser app that we got from Villa Park HS. The garment was cleaned well but when I went to redeem the app coupon, I was told that it wouldn't be honored because I didn't show it to the clerk when I dropped off. If the app or the clerk had let me know that I needed to do so during drop off, I would have. I will probably use the cleaners that is closer to my home next time.
Good price. But, my dry cleaning was put under someone else's name and lost. I needed it before I left for my trip and couldn't get it in time.
Was very upset never got a call,email or text when my clothes were ready and I specifically said I was in a rush.i shouldn't have had to call and see if it wasvreadyvwhen I was told I would get a notification. When I asked an employee why he didn't he said maybe he didn't have my information down right but when I read everything back to hm he said that's what he had. So I don't know why I was never notified.
It took not even 5 minutes to drop off my item that needed to be dry cleaned and it was ready in less than 2 days! I called several cleaners in Orange to see if my sleeping bag could be cleaned in 2 days and Kona was the only cleaner that said they could! 10/10 do recommend.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,457 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 4:00 p.m.