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Kona Cleaners
- Dry Cleaning
- Orange, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to... read more
Location details
821 W Taft Ave, Orange, CA, 92865, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The service was good, very timely (being same day). However, when I went to pick up my item, they wouldn't allow me to use a discount card I had (saying I had to have presented it ahead of time when dropping off my item.) How would I have known that?
I thought they would remove the pilling on my coat (I asked) but nothing was done unfortunately. Coat was cleaned nicely.
My clothes faded
There was a few problems when i was checking out. I wanted to use a $25 Yelp credit but the cashier rang it up wrong. I caught the mistake before i left and asked him to correct it. He re-rang up the items and then said he corrected it. I asked for a receipt, he said it would be emailed. I have not yet gotten an email receipt but i see that the charge on my Credit card is still higher than it should be. My total was $46.52 which minus the $25 credit should be a $21.52 charge. Instead my CC was charged $26.25.
There's barcodes all over my clothes now. Cashier said clothes would be ready next day after 5 but they weren't.
got my dress back but you charged me $10.99 for a simple dress that has no belt, buttons,no sequins,or decorations. I feel like I have been overcharged.
I did my best to stay loyal, but I am gone. I have called 5 times, left 3 voicemails and visited the Costa Mesa store 2 times to leave my number and have a customer service agent or manager call me about a serious issue. I have not heard a thing. Too bad. As a business owner I want good news fast and bad news faster, that does not seem the case with Kona. Here is the best part, if my credit card expires you guys are all over it. So as you can see I am not reacting, just looking for the same attention that you give when it co... read more
We have been a Kona customer for years. Unfortunately within the last year we have had several issues. A lost shirt, a ruined sweater, hanging sweaters on wire hangers after being asked not to, and the most recent problem is clothes coming back with a foul, fish like odor.
My sweater is still missing, I haven't heard from kona yet. But I give it 2 stars because they have called to let me know they are searching for it. I went with kona because of their special discount cards, my other dry cleaners never lost my clothes.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,436 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 8:00 a.m.