Kona Cleaners

Christina 

on ReviewMyDryCleaner

7 years ago

I had my scrub tops hemmed. I got them on the day that was promised they would be done but the hemming on the back is uneven and some areas are even over an inch shorter compared to the front. Also I think I mentioned it when I came in, maybe I should have made it more clear, but the pockets in the front are so small because it wasn’t adjusted and moved up before hemming so they ended up like half of the original pocket size. I’m not happy with the results. 

Estrella R. 

on ReviewMyDryCleaner

7 years ago

I brought in a brand new pair of white pants to be hemmed. I researched places on yelp hoping to get the best service even if it cost a little more because I got these pants for a really important trip. They were returned to me with beige stains all over. I had to take them back. The girl at the counter agreed to make an exception and get them cleaned for free. I didn’t like that expression since they were stained at Kona’s, but, I just wanted them cleaned. I went to pick them up again and the stains were still there, just a... read more

Marcia Q. 

on ReviewMyDryCleaner

8 years ago

I brought in a duvet set and short jacket to dry clean using my $25 coupon. The cost was $33 for the duvet and $6.75 for the jacket. Since I was using another coupon for my alterations (Nancy is the best!) I could not use both so still had time. I returned and had the the above dry cleaned and applied the $25 coupon. When the duvet and jacket was done, they emailed me for pick up. The cost was $31, not $14 as expected by using the $25 coupon. The person said the two shams were $8 each. I said if I was told that initi... read more

Heather B. 

on ReviewMyDryCleaner

8 years ago

It frustrates me that you provide me with coupons/incentives that expire before I can use them. Either don't give me a reward or give one with a longer expiration date, or even better, one with out an expiration date. 

Jonathan S. 

on ReviewMyDryCleaner

8 years ago

You ruined my sweater and denim and never got back to me about how you would fix it. Yiy still have my sweater and never even gave it back 

Jenna C. 

on ReviewMyDryCleaner

8 years ago

The service was good, very timely (being same day). However, when I went to pick up my item, they wouldn't allow me to use a discount card I had (saying I had to have presented it ahead of time when dropping off my item.) How would I have known that? 

Jody 

on ReviewMyDryCleaner

8 years ago

I thought they would remove the pilling on my coat (I asked) but nothing was done unfortunately. Coat was cleaned nicely. 

Claudia D. 

on ReviewMyDryCleaner

9 years ago

My clothes faded 

Deepa P. 

on ReviewMyDryCleaner

9 years ago

There was a few problems when i was checking out. I wanted to use a $25 Yelp credit but the cashier rang it up wrong. I caught the mistake before i left and asked him to correct it. He re-rang up the items and then said he corrected it. I asked for a receipt, he said it would be emailed. I have not yet gotten an email receipt but i see that the charge on my Credit card is still higher than it should be. My total was $46.52 which minus the $25 credit should be a $21.52 charge. Instead my CC was charged $26.25.