Kona Cleaners

Eryn 

on ReviewMyDryCleaner

10 years ago

It took not even 5 minutes to drop off my item that needed to be dry cleaned and it was ready in less than 2 days! I called several cleaners in Orange to see if my sleeping bag could be cleaned in 2 days and Kona was the only cleaner that said they could! 10/10 do recommend. 

John 

on ReviewMyDryCleaner

10 years ago

I have to start by saying the service was very good. Courteous, and responsive to what I needed done. I usually provide between 15-20 garments at a time which run me typically $50.00 when I spent $87.00 I was taken aback and feel like the amount of business I would bring to Kona Cleaners was not taken into consideration. I would hope that I would receive the same or similar rate as I was getting from my old, current, cleaning service. 

Joyce H. 

on ReviewMyDryCleaner

10 years ago

The two stars are for the nice job your company does of washing and folding my clothes. However, your customer service is seriously lacking at this location. Mona is rude, uncaring, and does not communicate or greet customers. She also does not help or assist the customer. It should be noted that Mona also often has a small baby in her arms while at work. I am disabled. The handicap parking space at the Taft Avenue location is often blocked by your company van. A regular parking spot does not provide the space I need. ... read more

Toby G. 

on ReviewMyDryCleaner

10 years ago

I would give more stars, as the customer service is great, but I have repeatedly asked to lose all the excessive plastic packaging to no avail. I was told last year, that we would have the option to use reusable garment bags, rather than disposable plastic packaging, but that option has not materialized. I will soon start to look for another cleaner that will at least provide the option to dramatically reduce the wasteful packaging.