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GI-RO Dry Cleaners
- Dry Cleaning
- Lockport, NY
About this business
Location details
6111 S Transit Rd, Apartment/Suite, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
The original clerk did not enter my coupon and the clerk that processed the pick up said it was too late. She said she would e-mail the owner about me paying full price and not receiving the discount. I have not been contacted as of today March 17, 2016.
The wool jacket I had cleaned looked great. The only problem I had was with the price. I thought the price of $16.89 was high, even though I was charged $2.00 extra for dog hair removal.
It was a tailoring job....dropped it off on Wed. 12-30 and was promised it to be done on Friday 1-8. Was not done on Friday or even Saturday and was finally promised it would be done Mon.1-12. Was not done on that Monday.....finally it was ready for pickup on Wed. 1-13. For my first experience at Gi-Ro, I was very disappointed with the service. I was pleased with the tailoring job but do not say an order will be done and make the customer keep stopping in in hopes it is ready.
SORRY TO SAY THEY LOST A LONG TIME CUSTOMER!!! Brought in a NEW comforter to be cleaned. After bringing it home found the lining all bunched up in several different areas. I called and spoke with a woman who was clearly irritated that I had a problem with the service but did agreed to look at it and see if it could be repaired. We brought it back on Sat. 1/2/16. We showed the girl the problem areas and after calling her boss, (who I believe was the woman I spoke to on the phone) we agreed to leave it there to be repaired. S... read more
Everything looked great except My grandsons turtles coat. The stain wasn't able to be taken out. Only thing I was disappointed with.
I already sent an email to your manager. I will not be coming back to your shop. What I was told and what actually happened were two very different things. Your customer service needs a lot of work as far as I am concerned. I don't think you deserve any stars, but your system won't let me submit my comments without a star.
Needed a lot of items dry cleaned in a relatively short period of time. Gi-Ro on Hopkins got the job done and done well.
Had to file a complaint about a lost item Not sure why but service has deteriorated in the past month
Jacket zipper repair looks fine.
Frequently asked questions about GI-RO Dry Cleaners
How is GI-RO Dry Cleaners rated?
GI-RO Dry Cleaners has a 4.8 star rating with 3,411 reviews.
When is GI-RO Dry Cleaners open?
GI-RO Dry Cleaners is closed now. It will open tomorrow at 6:00 a.m.