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Dependable Cleaners
- Dry Cleaning & Laundry
- Boston, MA
About this business
Dependable Cleaners is a 4th generation, certified women-owned family dry cleaning company with over 75 years of dedication to trust, care, and excellence. What began in 1944, with just a shirt laundry facility, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr. and Marion Fawcett, mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of qua... read more
Location details
110 Newbury Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I went to get a dress tailored, asking for the front and back to be hemmed and for the top to be taken in as well. When I got the dress only the front was done. When looking at the dress I knew something was wrong. Once I put the dress on I could tell it was uneven and not done well at all. When I brought the dress to another tailor, he said the seams were uneven and the stitching was awful. I do not recommend going to this location.
First, there is no price list in the store nor online. Second, the cost of $9.00 to dry clean a tuxedo shirt is outrageous. Everywhere else I normally go is less than $3.00. Third there is no breakdown of the items nor the cost on the drop off receipt nor the pick up receipt. Fourth, I received someone else’s dry cleaning mixed between my order. I called the store to report it and arrange for a pick up and the person I spoke with said someone would call me back in 10 minutes. It’s now been 2 days. I purchased a $100 gift c... read more
Its very fine, but took a day more to be ready. Didnt give me any problems anyway because i wasnt in the need for that exact date.
I brought shirts a sweater and underwear for Wash and Fold. The shirts were returned very creased much more than I have experienced elsewhere. The sweater was blue and was returned grey/blue the fabric had lost its wool feel. It is effectively ruined. I left Boston for Ottawa immediately after collection and did not check clothes. It was the worst case of laundry I have ever experienced anywhere in the world?
I was told my item would be ready yesterday and I came today before I went to work and my pants weren’t ready.... The were my work pants... I had to go buy new pants... Sincerely Natalie
Exllent job & fast and pleasent and helpful staff and fair price for this quality. Nec Tugay
VIP coupons never applied to incoming orders despite asking front desk to apply them multiple times.
Hello Karolline, I picked up these items last week and just noticed while changing the bed linen that the sheet is not clean at all. It looks to me that someone dropped it on the floor and anyway pressed it despite how dirty it was. I wash my linen at home and drop them off at your store for pressing only. The is the first time the happened but I am not happy about it as you can imagine. If you want to reach me please call 617 5129139. Thank you
Instructions were not even remotely close to being followed.
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.2 star rating with 728 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 6:00 p.m.