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Dependable Cleaners
- Dry Cleaning & Laundry
- Boston, MA
About this business
Dependable Cleaners is a 4th generation, certified women-owned family dry cleaning company with over 75 years of dedication to trust, care, and excellence. What began in 1944, with just a shirt laundry facility, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr. and Marion Fawcett, mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of qua... read more
Location details
110 Newbury Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I am missing an item.
Very bad experience. Canada goose jacket was sent for dry clean and home delivery. More than 3 weeks and the jacket I didn’t it and I end up taking the jacket from the store myself.
First time using your service. My 2 blouses were promised Friday; They were not ready. Told maybe Monday, prob Tuesday. Had planned to wear one of the blouses to an event Saturday. Not at all satisfied. Plus, requested husbands dress shirt folded. Came back on a hanger. Terrible.
Comparing the price of my alterations to what they were pre Covid I was upset..... it seems that the prices have been raised 15-20% to make up for your lost income. Needless to say.... I will find a more economical alternative
My very sentimental sweater was shrunk and I can not longer wear it
Tailor did not know how to take measurements to hem my dress. Nor did he know how to actually hem a dress made of knit fabric. When taking measurements, the tailor told me he didn’t have a yardstick. He simply guessed and eyed the length which he secured with safety pins in front and back. I was concerned but thought this was a new method and hoped he knew what he was doing. Turns out he didn’t. When I picked up my garment, I found that he stitched a non-stretchy hem facing to the raw edge of my hem. He then stitched the fa... read more
I had my pea coat dry cleaned at the 110 Newbury Street, Boston, MA and when I returned to pick it up my coat was given to somebody else. This was fine because I understand mistakes happen. The follow up was REALLY poor. This to me points to general poor management and culture of poor customer service. I had to follow up myself days later (I was told I would get a follow up call) to find out the status and it took them awhile to know who I was. When I just picked up my coat I would assume I would be offered a deep disc... read more
My shirt got to the store very late and so i was 40 minutes late to work
EVERY time I pick up my dry cleaning there is an issue; either the launder my tuxedo shirts or give me the wrong price quote. I have ONLY brought my tuxedo and/or pleated and cuffed tuxedo shirts to this cleaners and they make a mistake EVERY time! They always try and make it my fault. I only came because I won a $100 dollar gift card in a silent auction. The card has @ $8.00 left but I am NEVER returning to this business again. I refuse to endure these ongoing issues even one more time. This store needs to post its ... read more
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.2 star rating with 728 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 6:00 p.m.