Dependable Cleaners

Brian H. 

on ReviewMyDryCleaner

2 years ago

I dropped off items back on January 21st, 2023. I received an email on January 25th, 2023 telling me all items (7 items) were ready. Due to business travel, I went to pick it up today, March 11, 2023, and was told one of my items was not ready - I had been told it was dropped off on March 10th, but that wasn't true, and it's unclear why it wasn't ready or what happened in the last ~2 months. It's difficult for me to make it to the store, and it wasn't a good customer experience to not have my items ready ~ 2 months later. It... read more

Brian H. 

on ReviewMyDryCleaner

2 years ago

I dropped off items back on January 21st, 2023. I received an email on January 25th, 2023 telling me all items (7 items) were ready. Due to business travel, I went to pick it up today, March 11, 2023, and was told one of my items was not ready - I had been told it was dropped off on March 10th, but that wasn't true, and it's unclear why it wasn't ready or what happened in the last ~2 months. It's difficult for me to make it to the store, and it wasn't a good customer experience to not have my items ready ~ 2 months later. It... read more

Brian H. 

on ReviewMyDryCleaner

2 years ago

I dropped off items back on January 21st, 2023. I received an email on January 25th, 2023 telling me all items (7 items) were ready. Due to business travel, I went to pick it up today, March 11, 2023, and was told one of my items was not ready - I had been told it was dropped off on March 10th, but that wasn't true, and it's unclear why it wasn't ready or what happened in the last ~2 months. It's difficult for me to make it to the store, and it wasn't a good customer experience to not have my items ready ~ 2 months later. It... read more

Brian H. 

on ReviewMyDryCleaner

2 years ago

I dropped off items back on January 21st, 2023. I received an email on January 25th, 2023 telling me all items (7 items) were ready. Due to business travel, I went to pick it up today, March 11, 2023, and was told one of my items was not ready - I had been told it was dropped off on March 10th, but that wasn't true, and it's unclear why it wasn't ready or what happened in the last ~2 months. It's difficult for me to make it to the store, and it wasn't a good customer experience to not have my items ready ~ 2 months later. It... read more

Brian H. 

on ReviewMyDryCleaner

2 years ago

I dropped off items back on January 21st, 2023. I received an email on January 25th, 2023 telling me all items (7 items) were ready. Due to business travel, I went to pick it up today, March 11, 2023, and was told one of my items was not ready - I had been told it was dropped off on March 10th, but that wasn't true, and it's unclear why it wasn't ready or what happened in the last ~2 months. It's difficult for me to make it to the store, and it wasn't a good customer experience to not have my items ready ~ 2 months later. It... read more

Christine C. 

on ReviewMyDryCleaner

3 years ago

I had four coats. What happened to the 4th one. 

Donald E. D. 

on ReviewMyDryCleaner

3 years ago

You have a wonderful group of employees who delight me each and every time I drop by. No wonder I give you a large bag of Christmas truffles from Lindt Chocolatier every year. 

Joan L. 

on ReviewMyDryCleaner

3 years ago

I have requested numerous times that my sweaters be hung not folded. Yet, when I pick up my order, there are the sweaters, tightly wrapped around cardboard, covered in plastic bag. When sweaters are packaged that way, they need to be ironed before wearing. What does it take to get my message in your system? 

Jane W. 

on ReviewMyDryCleaner

3 years ago

For the second time, please correct the email address. Janewwykoff@gmail.com. TWO Ws, not one. Your messages are going to California. Hope this got your attention this time.