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Dependable Cleaners
- Dry Cleaning & Laundry
- Boston, MA
About this business
Dependable Cleaners is a 4th generation, certified women-owned family dry cleaning company with over 75 years of dedication to trust, care, and excellence. What began in 1944, with just a shirt laundry facility, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr. and Marion Fawcett, mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of qua... read more
Location details
110 Newbury Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
You should consider changing your name to Undependeable. I left some shirts to be laundered early in the morning before my upcoming trip. When I dropped them off, the clerk said they would be ready the next day at 5:30. I said "no, I need them by the end of the day, bacuse I am going on a trip". She said, "ok, no problem". I stopped by at 6:45 PM to pick them up and half the shirts were not ready. She looked in the computer and said eth shirts were finished but they were not delivered. The reason I use Dependable is ... read more
They are usually quite good, but my last order came back and all of the cloths smelled dirty and one even had a stain on it. It looks like they just pressed them with an iron after I dropped them off and handed them back to me.
Really quite uneventful, though I did use my $10.00 reward coupon and found out, for the first time I might add, that the coupon must be used when dropping off one's cleaning. I informed the clerk that this was the first time I had heard this information. I find this policy negative and down right predatory towards customers. If one earns a reward,why not be able to use it at your discretion, not as a tool to lure your customer back into the shop. Sort of, the donkey chasing the carrot.I left your store wondering if I would ... read more
While you have a great turnaround time, I was disappointed in your customer service and will likely be finding a new company to do my dry cleaning. I recently received an e-mail advertising your climate controlled vault, at the bottom of which was a coupon for "15% OFF Dry Cleaning savings for Joseph". The body of the e-mail also said "Bring in the coupon below and save 15% on your next dry cleaning order, from now through June 10th, 2015". Upon presenting the coupon with my garments, I was told that I (along with all the... read more
I use the branch at 110 Newbury St. Ever since Fabiana left, it has not been the same. And the rap music being played in offensive.
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.2 star rating with 728 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is closed now. It will open tomorrow at 7:00 a.m.