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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I am confused. I have been a customer for a while now. Why are you saying I am a first time customer? My other business in the past did not count? The staff is good, your email was not.
You lost a blouse and have done nothing about it. Next time I sent clothes in, I got an empty hanger with the bag marked Joie top. You charged $34 to put a new zipper on a pair of pants, which is obscene. And then you broke the hook and eye on the pants. Not dependable at all.
I am disappointed with the service provided. When I dropped off my clothes I was told I would get a 22% promotional discount or coupon applied. When I came to pick up my clothes, the person who rang me up said that the original staff member did not note that discount on my account. She also said that this particular staff worker had done this to another customer. She said she could not apply the discount, which I find ridiculous, but that she would mention it to her supervisor. As far as I am concerned, I should be reimburse... read more
Unfortunately a tie I had dropped off with a notated stain came back with stain and no explanation note ..also collars on shirts not being pressed properly...on the plus side counter assistance always friendly and helpful
not my first visit. Everything was great though.
Hi, I have been coming to Dependable for 25 years! Why are you saying it's my "first visit?" I guess you need someone managing your customers lists a little better. Make me feel like not a very important customer--I already get your emails.
I use the branch at 110 Newbury St. Ever since Fabiana left, it has not been the same. And the rap music being played in offensive.
Process has gotten better. I have had problems with white shirts coming out yellow in the collars, cuffs + in the front. This has not happened as much recently.
first I realized that clerk had given me someone else's slip for my dry cleaning.One of the garments was still dirty. Secondly out of 6 shirts laundered three were sent back because of stains. I did not appreciate it that no further attempts were made to rerun these garments )without me being the quality control. I expected much more from dependable(not). If I was in a hurry for these garments I would have expected the results I received,however I received no less than three reminders that these garments were ready. Why di... read more
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 9,905 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.