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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The store attendants are always polite and respectful. One thing I wish they would not say, "please feel free to check over your order.". I pick up my husbands clothes. I would not notice any mistakes or errors.... I usually just ignore that statement - which makes me feel uncomfortable. Not a big deal, but it is uncomfortable.
Sunday 4/19 I picked up my order . Customer rep shoved clothes at me, when I hung them on rack to review I noted a toddler dress did not belong to me. I was missing 3 items and there was no receipt . Also my $10 VIP credit was not applied. I was charged 70.46 and a day later an additional 7.46 was charged to me. I finally got my clothes and spoke with colleague Tracy who assured the district manager would call me to correct charges and apply my credit. 2 more trips to the scituate store no call, I asked for a contact.... read more
I am confused. I have been a customer for a while now. Why are you saying I am a first time customer? My other business in the past did not count? The staff is good, your email was not.
You lost a blouse and have done nothing about it. Next time I sent clothes in, I got an empty hanger with the bag marked Joie top. You charged $34 to put a new zipper on a pair of pants, which is obscene. And then you broke the hook and eye on the pants. Not dependable at all.
I am disappointed with the service provided. When I dropped off my clothes I was told I would get a 22% promotional discount or coupon applied. When I came to pick up my clothes, the person who rang me up said that the original staff member did not note that discount on my account. She also said that this particular staff worker had done this to another customer. She said she could not apply the discount, which I find ridiculous, but that she would mention it to her supervisor. As far as I am concerned, I should be reimburse... read more
Unfortunately a tie I had dropped off with a notated stain came back with stain and no explanation note ..also collars on shirts not being pressed properly...on the plus side counter assistance always friendly and helpful
not my first visit. Everything was great though.
Hi, I have been coming to Dependable for 25 years! Why are you saying it's my "first visit?" I guess you need someone managing your customers lists a little better. Make me feel like not a very important customer--I already get your emails.
I use the branch at 110 Newbury St. Ever since Fabiana left, it has not been the same. And the rap music being played in offensive.
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 10,143 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.