This profile has been claimed by the business owner or representative.
Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Deserving of two stars. They destroyed several of my wife's sweaters. The first we chalked up as an accident. The second, we asked them to pay for, which they did in the form of a credit. The third, was so completely destroyed they cut us a check on the spot. Several of my shirts were poorly cleaned. In one example a shirt was return with minor stains "set-in" around the collar, I pointed out these items, and they said there was nothing they could do. I washed the shirts at home with a little oxy clean and the stain came rig... read more
Jamie was courteous during our interaction. My white shirt came back with a pen mark on the sleeve (not pleased) and I was certain I had paid for the order prior to pickup, but was informed I had not paid when I came to pick up. I paid (probably twice) and won't be back.
Sittig outside Scituate location. 8:04A on Wed morn and not open. I have a funeral this morning at 9:15A in Quincy and my clothes are behind locked doors. I amnot alone !! Cant reach corporate. Voice mail....... Called Cohasset and they are trying to help. This situation is not good.
Ruined sleeves on shirt
I had a skirt dry cleaned and had a $10 gift certificate. My order came to $9.28. I was told that I couldn't use the gift certificate for less than $10. It is not written anywhere on the gift certificate. I offered to let them keep the change but they still wouldn't accept it. I no longer work in an environment requiring profession dress. How exactly do I create dry cleanable items? I have additional gift certificates I received as gifts when I needed to dress professionally.
3rd jam you out me in this past 5 weeks. Clothes in 2 times before 9 no show. Very tough to rely when I travel. Also not good when store doesn't open as advertised. Sometimes after 8! Proverbial jam me up once shame on you. Jam me up more than a few times shame on me! As a long time customer with 5 figure dollars in biz it's too bad. Lapels is now in cohasset!
My blazer came back with a huge spot on the back that was never there. The jacket is unwearable!! I dont know what you did but the fabric is different and there is a huge round spot on the back of the blazer that was never there. I would like someone to contact me as this is totally unacceptable. The jacket is ruined.
I dropped a dress off to be re-hemmed and then cleaned. When I picked it up, I noticed stains on it that weren't there when I dropped it off. I asked for it to be recleaned and when I went back the stains were still there. I was told I would need to return a third time for my issue to be resolved. The dress is not worth three trips to the dry cleaner and the appx $30 I was charged. I have never been so disappointed with a simple service before. The girl working the counter was completely useless.
Used the cleaner for Wash Dry Fold. Was 2.5X more expensive than my normal bill. Did not even fold or pair the socks for the price. Crazy.
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 10,143 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.