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Dependable Cleaners

4.6
  • Consumer Services
  • Quincy, MA

About this business

Consumer ServicesDry CleaningDry Cleaning & LaundrySewing & Alterations

Location details

320 Quincy Ave, Quincy, MA, 02169, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.69,970 reviews
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John F.'s profile image
John F. 
9 years ago

3rd jam you out me in this past 5 weeks. Clothes in 2 times before 9 no show. Very tough to rely when I travel. Also not good when store doesn't open as advertised. Sometimes after 8! Proverbial jam me up once shame on you. Jam me up more than a few times shame on me! As a long time customer with 5 figure dollars in biz it's too bad. Lapels is now in cohasset! 

Nancy R.'s profile image
Nancy R. 
9 years ago

My blazer came back with a huge spot on the back that was never there. The jacket is unwearable!! I dont know what you did but the fabric is different and there is a huge round spot on the back of the blazer that was never there. I would like someone to contact me as this is totally unacceptable. The jacket is ruined. 

Kelly M.'s profile image
Kelly M. 
9 years ago

I dropped a dress off to be re-hemmed and then cleaned. When I picked it up, I noticed stains on it that weren't there when I dropped it off. I asked for it to be recleaned and when I went back the stains were still there. I was told I would need to return a third time for my issue to be resolved. The dress is not worth three trips to the dry cleaner and the appx $30 I was charged. I have never been so disappointed with a simple service before. The girl working the counter was completely useless. 

Anon's profile image
Anon 
9 years ago

Used the cleaner for Wash Dry Fold. Was 2.5X more expensive than my normal bill. Did not even fold or pair the socks for the price. Crazy. 

Catherine's profile image
Catherine 
9 years ago

Terrible! They lost my real horn buttons on my Gloverall Duffel Coat. Was told on Friday when I picked up the items that the manger would call me on Saturday. Nope. Stopped by on Saturday evening and they said the manager would call me on Monday. Nope. Now I'm going to have to spend at least $30 ordering replacement buttons from England. Very annoyed and disappointed. 

Dan C.'s profile image
Dan C. 
9 years ago

You can't Find my 3 Pieces Short Sleeve Shirts 

G F.'s profile image
G F. 
9 years ago

The cleaning quality was excellent ... service terrible. They failed to give me credit for my coupon. Lines were long as most people in line, including me, only got part of their cleaning back on time. The one clerk working at peak time (5:30pm) spent most of her time looking cleaning that hadn't come back. 

Terara B.'s profile image
Terara B. 
9 years ago

Horrible experience. My coat is severely damaged. Please get in contact with me as soon as possible. 

Lisa's profile image
Lisa 
9 years ago

Possibly the worst experience ever.. Two times I dropped off my sons military uniform and both times we had issues.. First time the problem was with ink stain on white shirt that was not there when we dropped it off, then was told I needed to bring the shirt back so they could fix it( he goes to a military school and needs his uniform Sunday).. It was also doubled creased... Went back this past weekend spoke to the manager about my concerns.. She was lovely and told me not to worry, BIG mistake... Same double creases and t... read more

Frequently asked questions about Dependable Cleaners

How is Dependable Cleaners rated?

Dependable Cleaners has a 4.6 star rating with 9,970 reviews. 

When is Dependable Cleaners open?

Dependable Cleaners is open now. It will close at 7:00 p.m.