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11026 Culebra Rd. Suite 113, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A lot of your employees are GREAT AT CUSTOMER SERVICE!! Some (roughly 15-20%) are TERRIBLE!! Terribly rude, not to mention those employees think NOTHING about “talking trash” about THE COMPANY THEY WORK FOR!! 😳 although we have used Comet Cleaners since moving to SA, honestly, the rude “talking” just seems to have become worse as they talk IN FRONT OF THE CUSTOMERS!! Well within earshot!!!
Button missing from top of white shirt.
After having multiple notes added to my account instructing NOT to crease my pants I still had my new $97 Banana Republic tan chinos creased. This is the 3 rd time this has happened. The staff members are very friendly and professional. I enjoy my experience with Comet Cleaners. However, this problem with my pants is extremely disappointing. Cell: 318-422-2577 Venton H
Business response:
Venton , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Way too pricey for police uniforms!!!
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Leslie . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
We asked for starch on the shirt. No starch and shirt is wrinkled. Very disappointed. Never had this issue with you all before on my clothing.
Business response:
Thank you for providing your feedback and letting us know about this issue, Mauricio. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Very disappointed with the way my shirts came out.
Business response:
Joe , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
You have misplaced some of my shirts so my services has not been fulfilled yet.
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Mike And Sylvia . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
I bought a blouse at a boutique store, took it to Comet for the first time, blouse came back fm Comet cleaners ripped in 4 areas. Blouse was sent back to be fix. The blouse has been back and forth w/o being repaired 4 times already! I paid 60.00 dollars for blouse and I’m very disappointed that this happened. It’s been over a month and I still don’t have blouse back. By the way ppl behind the desk are very nice. Mary Brown 210-6838369
Business response:
Thank you for providing your feedback and letting us know about this issue, Mary. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Drop three pieces of cloth. My coat jacket left side flap was folded wrong and to steam it to get it back in place. and the long sleeve shirt had rankle lines so had to iron it at home. other then that the cleaning job was OK. Not sure if ill go back. Mr. Perez
Comet Cleaners and Laundry San Antonio has a 4.7 star rating with 3,678 reviews.
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.