Carousel Cleaners

Shadi 

on ReviewMyDryCleaner

8 years ago

I took a ski jacket to remove the black stains from all in front and the sleeves When I picked up the jacket the front part was gone but the sleeves were still full with those stains So I asked to clean it ,because all the stains were the same ,so either should be removed all or nothing . The day before pick up ,I did call and asked did you washed it again to see the stains from sleeves can be remove or not !? She said yes But hunestly ,I don't think so . Anyway I picked up the jacket as is . I was expecting more from thi... read more

Deirdre P. 

on ReviewMyDryCleaner

8 years ago

Staff was great, they told me what to do next time to make sure a stain doesn't worse or set before I get it to Carousel. 

Lisa B. 

on ReviewMyDryCleaner

8 years ago

1) The coffee stain on my dress was not removed. 2) the cost was outrageous. $210. 3) I called at 4 pm and stated that I will be in meetings at the hospital later than usual and asked if I could have my items delivered. I was informed that the delivery drivers have all gone home for the day. I then asked what time the store closed and was informed 6:30p.m however, are often there a little after closing hours. I called at 6:15p.m to state I had left the hospital and am on route to pick up dry cleaning. During this call I em... read more

Ed A. 

on ReviewMyDryCleaner

8 years ago

I brought in one men's 2-piece suit and my 11 yr old daughters 2-piece dress (chemise and overdress). The suit was returned with buttons missing from one sleeve (didn't notice until it was home and looked at a few days later) and the dress cleaning cost as much as the dress was purchased for ($65). I would consider using the service again for suits (being sure to check the buttons before leaving) but not for children's dresses! 

Courtney M. 

on ReviewMyDryCleaner

8 years ago

Have had an overall frustrating experience trying this dry cleaner out. Initially I dropped off a load of dry cleaning several weekends ago. I specifically asked on drop off if it could be ready next business day and was told no problem. On Monday afternoon, I received a call from the owner, Cam saying that there was a stain that they had struggled to remove, and could they hold the blouse in question back from the order. I explained that no, I actually required that top for an important meeting and didn't have anything el... read more

Aaron 

on ReviewMyDryCleaner

8 years ago

Good Morning. I just wanted to give you some feedback about my experience with a phone call I place to your Barrow Street location. I called this morning to inquire about my dry cleaning not being picked up for the 2nd week in a row. When my wife and I signed up for the Valet service, we were told to have our dry cleaning out by 2pm. And for the first 2-3 months it was always picked up by then. I believe our driver's name is Martin, who has always been so kind and courteous. But for the past couple of weeks, I have put out o... read more

Peter 

on ReviewMyDryCleaner

8 years ago

Have not tried on my pants since they were shortened 

Robert V. 

on ReviewMyDryCleaner

8 years ago

As I recently moved from Vancouver to North Vancouver, I've been looking for a dry cleaner that matches the quality of my previous dry cleaner. Carousel Cleaners has a nice facility, convenient parking, and the generally good service. However, I've come to expect the dry cleaner to replace missing collar stays and place materials to maintain the collar shape. Unfortunately, this was not the case at Carousel Cleaners despite the price being higher than in Vancouver. I will likely look elsewhere because of these lack of d... read more

Kevin K. 

on ReviewMyDryCleaner

8 years ago

I loved the service and the work they have done. It would be nicer if they have spend little bit more time to remove all the dust off my coat. However, since its a black coat, it's almost impossible to remove all the dust.