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Carousel Cleaners

4.7
  • Dry Cleaning
  • West Vancouver, BC

About this business

Consumer ServicesDry Cleaning

In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC.  Serving our clients and our community is a privilege Carousel has been pleased to pursue for over sixty years. 

Location details

891 Park Royal Shopping Center North, West Vancouver, BC, V7T1H9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,631 reviews
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Rosalind I.'s profile image
6 years ago

There is no place to unsubscribe from your mailing list. That’s the bit that is bothering me. The service otherwise was very good. Please unsubscribe me! Thank you 

C and D S.'s profile image
7 years ago

Very nice but very expensive. Strange email to receive from you..”sorry we miss you etc etc. “ . I was just in last week to pick up my daughter’s wedding gown. 

Yuhko G.'s profile image
7 years ago

I brought a very expensive Lanvin tuxedo blouse in and it was completely destroyed. I received it back with no comment. I asked that you send it to the head office and that the manager call me, but never heard back ... 

Claudia B.'s profile image
7 years ago

The repair on one of my pants is horrible. Looks worse than had I just left it as it was... What was a small whole before is now a very obvious patch 5 x the size of the whole.  

Andrew and Marianna B.'s profile image
Andrew and Marianna B. 
7 years ago

For years I have been going to a sullen dry cleaner who makes me feel uncomfortable as if I am intruding on him every time I step inside his shop. The only positive thing about his establishment is that it was close to my home. I finally couldn't stand it any more and searched Google for a dry cleaner that, while perhaps not so convenient, might at least be tolerable to deal with. I found Carousel in the Google listings and decided to give it a try. OMG. When I walked in the door I was greeted in a friendly and welcoming way... read more

Shadi's profile image
7 years ago

I took a ski jacket to remove the black stains from all in front and the sleeves When I picked up the jacket the front part was gone but the sleeves were still full with those stains So I asked to clean it ,because all the stains were the same ,so either should be removed all or nothing . The day before pick up ,I did call and asked did you washed it again to see the stains from sleeves can be remove or not !? She said yes But hunestly ,I don't think so . Anyway I picked up the jacket as is . I was expecting more from thi... read more

Deirdre P.'s profile image
8 years ago

Staff was great, they told me what to do next time to make sure a stain doesn't worse or set before I get it to Carousel. 

Lisa B.'s profile image
8 years ago

1) The coffee stain on my dress was not removed. 2) the cost was outrageous. $210. 3) I called at 4 pm and stated that I will be in meetings at the hospital later than usual and asked if I could have my items delivered. I was informed that the delivery drivers have all gone home for the day. I then asked what time the store closed and was informed 6:30p.m however, are often there a little after closing hours. I called at 6:15p.m to state I had left the hospital and am on route to pick up dry cleaning. During this call I em... read more

Ed A.'s profile image
8 years ago

I brought in one men's 2-piece suit and my 11 yr old daughters 2-piece dress (chemise and overdress). The suit was returned with buttons missing from one sleeve (didn't notice until it was home and looked at a few days later) and the dress cleaning cost as much as the dress was purchased for ($65). I would consider using the service again for suits (being sure to check the buttons before leaving) but not for children's dresses! 

Frequently asked questions about Carousel Cleaners

How is Carousel Cleaners rated?

Carousel Cleaners has a 4.7 star rating with 1,631 reviews. 

When is Carousel Cleaners open?

Carousel Cleaners is closed now. It will open at 9:00 a.m.