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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Serving our clients and our community is a privilege Carousel has been pleased to pursue for over sixty years.
Location details
891 Park Royal Shopping Center North, West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst dry cleaner I have ever been to. First I bring in heavy curtains from my apt. They call say they need to send it to a third party . We say ok then one week later when I am supposed to pick them up I am told they didn't send them because the manager didn't give them permission and they knew this for 6 days and didn't even bother calling me they just kept my curtains and didn't clean them. I have no idea why there would be even one star for this obviously bad business. I have no idea how they get repeat business cause t... read more
I had splashed soup all over my down vest which required dry cleaning. The cleaning was done quickly but more importantly the stains were removed. 5star.
The store was not open during the hours that they indicated. There was no contact number on the door. When I finally picked up my clothes (two days later when it was actually open) they indicated it was my fault that I did not know they were not open on Saturday despite the signs on the front door.
I thought the staff were very friendly, a bit surprised how expensive it was compared to others in the neighborhood, but very disappointed when I went to put on my pressed shirt and it was still wet... even if I'd been told when i picked it up that would have been better then being at work, putting on a nicely, expensive pressed dress shirt only to find the collar and cuffs uncomfortably wet.
I have used your services for a few years now and have always had a good experience. However, I have been trying to find out the status of our duvet which you have had for over a month but to no avail. I have called 3 times in the past 3 weeks about it. First when it didn't get delivered with the item it was picked up with. I was assured that duvets take a bit longer and it would come the following week. Then I called 2 weeks after that and was told a manager would call me back. 2 days later and I haven't received a call so ... read more
I took in five items - three dresses (one totally plain, one silk and one long) and two very plain skirts. My bill was $147. Surcharges on every item for the type of fabric and I was charged for a sixth item for the lining of my dress! I spend a fortune on my clothing so look for a high quality dry cleaner but nothing justifies that amount. I won't be returning.
I sent an email on Tuesday, Sept 8 asking why my order was not delivered and it is Thursday, Sept 10 and still no response. Not good service.
Staff is very friendly, my clothes become clean as I expect.
Too expensive. Far more expensive than what I'm used to for dry cleaning. I won't come back.
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.7 star rating with 1,631 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is open now. It will close at 6:00 p.m.