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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
Location details
891 Park Royal Shopping Center North, West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never explained or checked for approval for so called Designer pricing. Absolutely shocking & disappointing. Will not ever recommend Carousel at PR to my WVan no
Business response:
Thank you for sharing your feedback. We're sorry to learn of your disappointment, as it is never our intention to have our clients feeling this way. At Carousel, we take great pride in the quality of our work, especially when it comes to caring for high-end garments like your Burberry coat that require time, attention, and experience to clean properly. In this case, your Burberry coat was quite soiled and required significant attention and careful handling to ensure it was treated safely and effectively. The pricing reflect... read more
The ladies at carousel are always happy, friendly and do great dry cleaning and fabulous alterations!
Business response:
Hi Dayna. We really appreciate your feedback. Thank you for sharing!!
Extremely expensive service Highest prices in while north shore !!! Will never return
Employee couldn’t figure out how to update my new credit card expiry in your system. What a waste of time.
Business response:
Hi Kate and Jakub. Thank you for sharing your feedback. We’re sorry to learn of your frustration and to see your one-star review. Please know that our process for updating credit cards into our system recently changed and our team is doing their best to handle these situations smoothly. Thank you.
It is almost the sixth time that I visited this dry cleaner shop. All six times I was unsatisfied for the job they did and the cost! All these times I was busy enough not to complain . Now, it is time to tell the truth about this shop . All items I gave them to clean were not completely cleaned and freed from simple stains! The prices they asked for a simple job were unbelievably high! My last item was a very ordinary rain coat , simple and light weight with small dark spots due to being light color, it was showing. It... read more
I brought in a small sheepskin rug to be cleaned. It had construction dust in it and had yellowed quite a bit over time. It was sent back east to be cleaned but returned with a shaggy dreadlock look. It looked awful. Carousel Cleaners took the time to brush it all out and it looked beautiful! Even the yellow colour had dissipated. It looked almost like new! I’m very happy.
Business response:
We are so pleased to have assisted you! Thank you for experiencing and appreciating the quality of our work!
I have been coming here for years (when it was Tuesdays), and they always provided a volume discount for the number of items I brought in. On the last two visits under Carousel, I requested a discount ( 17 items the first time and just recently 25) They will not provide any discount at all. I will be taking my business elsewhere. No leniency whatsoever on big orders?
You charged too much
Business response:
Hi M. Thank you for sharing your feedback with us regarding the cleaning of your Burberry sweater and Burberry jacket. The owner of our company called you yesterday in hopes to discuss your experience and feedback further, but was unable to reach you and left a voicemail. Thank you.
Please stop sending me emails. When I need dry cleaning done, I will be in touch with you. Otherwise I am not interested in promotions, daily emails, etc. I know where you are located and I know how to read information about your service. I will never have anything to do with social media. Carla Knight.
Business response:
Thank you for your feedback, Carla. All email communication has been disabled on your account. Thank you.
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.7 star rating with 1,653 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is closed now. It will open on Monday at 9:00 a.m.