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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Serving our clients and our community is a privilege Carousel has been pleased to pursue for over sixty years.
Location details
891 Park Royal Shopping Center North, West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is almost the sixth time that I visited this dry cleaner shop. All six times I was unsatisfied for the job they did and the cost! All these times I was busy enough not to complain . Now, it is time to tell the truth about this shop . All items I gave them to clean were not completely cleaned and freed from simple stains! The prices they asked for a simple job were unbelievably high! My last item was a very ordinary rain coat , simple and light weight with small dark spots due to being light color, it was showing. It... read more
I brought in a small sheepskin rug to be cleaned. It had construction dust in it and had yellowed quite a bit over time. It was sent back east to be cleaned but returned with a shaggy dreadlock look. It looked awful. Carousel Cleaners took the time to brush it all out and it looked beautiful! Even the yellow colour had dissipated. It looked almost like new! I’m very happy.
I have been coming here for years (when it was Tuesdays), and they always provided a volume discount for the number of items I brought in. On the last two visits under Carousel, I requested a discount ( 17 items the first time and just recently 25) They will not provide any discount at all. I will be taking my business elsewhere. No leniency whatsoever on big orders?
You charged too much
Please stop sending me emails. When I need dry cleaning done, I will be in touch with you. Otherwise I am not interested in promotions, daily emails, etc. I know where you are located and I know how to read information about your service. I will never have anything to do with social media. Carla Knight.
I had been going to you for about a year. I knew your service was expensive, so only took my designer or higher end garments. However, at my last visit I was informed a scarf was considered to be Burberry, when in fact it was a fake. You charged me $44 to clean. I mentioned to the lady that she should have asked me whether I wanted to spend that much BEFORE being cleaned and charged.
We have been with Tuesdays Dry Cleaning for many years. We had a 20% discount and spent major money last year. (Jillian Dixon Boxer & Morris Ergas). You can look up our account. We were told that our discount would still apply with new changes. Without notice, new management or ownership came in, increased all prices dramatically, dropped our discount and now offer slower turn around times. In addition, sheets have been lost and we were given someone elses top sheet. We have Ergas on a tag inside sheets but still they... read more
INCONSISTENT QUALITY. I recently had a good quality trench quote returned with multiple buttons missing and damaged fabric. Not worth the prices that they charge!
Your service is really awful! This is the 2nd time I'm having trouble with you. Last week I called for pickup service. The package was picked up on Monday and I was told that it would take one week to deliver the package. I called today to follow up and I was told that it takes ABOUT a week and not sure exactly when but my package will be delivered in 3 days!!!
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.7 star rating with 1,631 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is closed now. It will open at 9:00 a.m.