Brothers Cleaners

Shannon H. 

on ReviewMyDryCleaner

9 years ago

My cleaning delivery on Thursday March 9th, was delivered to another cusomer on my street. Their last name aslso starts with an "H", so I am sure it was just a mistake. It was returned to me by that customer. But, in the future please be more careful as some of the content of my delivery was expensive. Thank you in advance. 

Joseph V. 

on ReviewMyDryCleaner

9 years ago

I have sent your driver an email requesting that he replace the recycle hanger box that he failed to replace on his previous visit but to no avail. This am I left hangers for recycling and he didn't provide a hanger container. Small issue, maybe to him, not me. 

Nancy K. 

on ReviewMyDryCleaner

9 years ago

Asked for delivery...fail, fail, fail 

-/ 

on ReviewMyDryCleaner

9 years ago

Took away 10% coupon on monthly email 

Lisa R. 

on ReviewMyDryCleaner

9 years ago

I've been pleased with the quality of the dry cleaning, and convenience of pick-up and delivery. However, I'm extremely disappointed with the lack of follow-up after Brothers lost my almost-new $258 Eileen Fisher jacket. I contacted customer service last Fall, and was referred to our driver. He said he'd check and get back to me but never did. I can only assume that the jacket is truly lost, but in that case I expected a response and compensation. I was about to call customer service again when I received this email, and ... read more

Liz V. 

on ReviewMyDryCleaner

9 years ago

My mom was not very happy with the service. Items that were for dry cleaning appeared to be washed. Black colored items were returned brown. The pick up and delivery was always timely. 

Gabriel W. 

on ReviewMyDryCleaner

9 years ago

Ruin my hat. Way too much $ 

Timothy 

on ReviewMyDryCleaner

9 years ago

I had a $5 coupon that was not honored, however its was not returned to me at the point of sale. I was not given a reason, nor was I able to use the coupon again at a later date. 

Gary R. 

on ReviewMyDryCleaner

9 years ago

You lost yet another shirt. Guy at counter just gave 7 (out of 8) shirts and never mentioned missing shirt until I brought up. He stated wasn't ready yet but younger lady stated missing. They called over to center without any success. Brothers service and quality is really high but I can't do business with company which is not honest / straightforward (and continues to lose my clothes)