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Brothers Cleaners
- Dry Cleaning
- Raleigh, NC
About this business
Location details
4112 Pleasant Valley Rd # 104, Ste 104, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It became very clear my business was not valued. Both management and the owner made that crystal clear. It is a shame, and in my opinion was a very easy fix. I’ll be taking my business elsewhere.
Don’t stain my shirts Don’t break my buttons Don’t make customers wait 20 mins to pick up clothing. I have two shirts that I have noticed thus far that either have stains or slightly burned collars. This is unacceptable for the amount of money you charge. I will not recommend you and I will warn others not to use you.
On October 5th I picked up my Dry Cleaning at SAS. Two things: 1- There is stain on a shirt that wasn't there when I dropped it off on 9/29. 2- I sent in a request via the web on or about October 5th or 6th that a 20% off coupon I included in my bag wasn't honored and I've yet to receive a response. The convenience is only marginal to my family since I drive by the cleaners every day.
I showed up right at 7 to pick up as there were 3 employees at the counter, but the door was locked and they turned me away. Meanwhile, there's a customer currently in the drive through. The next morning when I go to pick up (in my Corvette), I kid you not- the girl says "Aren't you too young to be driving that? Must be your parents." This same girl was originally offputting when I dropped off my clothes the other day too. I literally never write reviews for anything but this place left me with such a thorn in my side.
Not happy on communication with my jacket. If there was a chance of fading I would have liked to have known and I would never had it cleaned or treated
Since January of 2017, I have taken items to Brothers cleaners that were clumsily laundered, along with three pieces entirely ruined: a silk dress that was "pre-treated" for stains, now has holes in those spots and is unwearable, another silk dress that was shrunken when I received it back, and when I requested to have a piece mended, it was returned to me in worse condition than I brought it. I was hoping Brothers Cleaners would be a great option for me, as it is incredibly convenient, but they have destroyed too many nice... read more
first time using you, b/c my other dry cleaner lost a $1500 suit... just my luck my 3 suites $1500 each are missing with you. your people are on it, trying to locate and have communicated that to me ( they think it was delivered to another person)
My pants to be tailored and they were never done
All cleaners clean reasonably well The pick up and drop off service is what really sells the whole thing. However for better than 2 months I'm trying to an answer on whether or not you'll extend your routes To date I can't get a reply, really? Pretty sad that the common courtesy of responding seems to be a lost art with these folks
Frequently asked questions about Brothers Cleaners
How is Brothers Cleaners rated?
Brothers Cleaners has a 4.7 star rating with 7,001 reviews.
When is Brothers Cleaners open?
Brothers Cleaners is open now. It will close at 7:00 p.m.