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Brothers Cleaners
- Dry Cleaning
- Raleigh, NC
About this business
Location details
4112 Pleasant Valley Rd # 104, Ste 104, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We gave 43 pieces of cleaning and stressed that be are we disabled that we needed it delivered to our apartment. It was delivered downstairs at an office. In addition 3 pieces are missing
I did notify Josiah. I phoned him and gave him specific directions. I was told he goes this way Mon and Thurs. He said the latest he would be by here is 1:30 pm. I put the clothes out at 7:30 a.m. At the end of the day, they were still there. I brought them inside, phoned him and left a message. I put a note in with the clothes letting you know I am allergic to scents. I want to know from you if you cannot now do clothes without adding perfume. Just let me know and we will, in friendliness part ways.
The last couple of times I picked my sweaters up from your establishment, I had to question whether or not they were dry cleaned. Not only were they pilly (even a new sweater), but there were still traces of hair, feathers, lint, etc., on the sweaters. An email that I sent at the end of January remains unanswered, which makes me think that you do not care.
You all are wayyyy too expensive! My tablecloth cost me $19 to dry clean, and that was with a 40% off coupon. Ridiculous!
The staff is apathetic at best. They don’t give a damn at all. If you’re a repeat customer and get a discount coupon, they never tell you it’s available and only on your request use it. Customer service is soooo bad, we’re considering moving to a competitor. The quality of the service is not an issue here.
When people include coupons in their bags of laundry, those coupons need to be properly credited to the account. More than half the time, coupons are ignored or forgotten and it requires a call to get it right. In my last load of clothing, I had a 40% coupon which was not applied, I sent an email immediately, and I have heard nothing back.
Everything’s My was fine. Anyone can do a mans dress shirt and it was done well. Service was excellent but the price per shirt should of exceed $1.99 at the most. NO I don’t want to hear about the cost of labor of your rent or the cost of the machinery or taxes on your business or the cost of starch... me s dress shirts 👔 are what brings in a huge part of your business and customers like me, customers who will eventually bring in other items that need altering and cleaning and you can get me then with price but don’t ju... read more
Your price are too high probably due to the all that promotional spending.
The repair and service was timely and priced fairly. The 5 emails I received over the past week was over the top and unwelcome. Because I was notified of my coat being ready via email. I'll have to switch cleaners because I am going to report brothers cleaners as spam on my email account.
Frequently asked questions about Brothers Cleaners
How is Brothers Cleaners rated?
Brothers Cleaners has a 4.7 star rating with 7,001 reviews.
When is Brothers Cleaners open?
Brothers Cleaners is open now. It will close at 7:00 p.m.