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Best Cleaners

4.6
  • Dry Cleaning
  • CT

About this business

Consumer ServicesDry Cleaning

Location details

CT, 06033, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.62,057 reviews
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Michelle C.'s profile image
Michelle C. 
6 years ago

Missing my dads suit pants and have to wait until they call everyone who picked up clothes in that section call back to see if they have his pants. Just Terrible! 

Business response:

We can’t stand the fact that we let you down, Michelle. We’ll be reaching out to you in the hopes we can make it up to you. 

Samantha S.'s profile image
Samantha S. 
6 years ago

I was very disappointed when I arrived to pick up my tailored pants, and they weren’t completed by the day on the ticket. From what I was told, the pants weren’t even started on when I came to get them. I had to come back the following week. However, I was grateful when I came back get the pants, I was given a coupon due to the inconvenience. 

Ed S.'s profile image
Ed S. 
6 years ago

Much too expensive 

Business response:

Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right. 

Theresa F.'s profile image
Theresa F. 
6 years ago

Easy service to use. Professional service providing clean clothes. Polite staff and drive through pickup. 

Tyrell B.'s profile image
Tyrell B. 
6 years ago

I had a belt buckle reattached on an old belt is completely reattached backwards very disappointed 

Business response:

Mr. Brazier, I am very sorry for this inconvenience! The manager will be calling you shortly to setup a time to have it redone at no charge. 

Dale R.'s profile image
Dale R. 
6 years ago

Very expensive for dry cleaning- even with coupons it was still very expensive! I will not used this service again! 

Business response:

Oh no! We clearly have not given you the experience you deserve, Dale. We apologize if we let you down, and we’ll be reaching out soon to see what went wrong. 

Grayson Y.'s profile image
Grayson Y. 
6 years ago

Since recently switching to Best I have been mostly happy with the quality of the cleaners. Having said this though, I have had a few shirts which which have not been able to be properly cleaned, these have resulted in a permanent stain. Do wish an more detailed explanation could be provided as to what was tried. 

Business response:

Grayson, Was a pleasure talking to you today look forward to seeing you soon.Thank you for taking the time to speak with me. Carmen 

Tosia G.'s profile image
Tosia G. 
6 years ago

This is a joke , this place is awful , Bad business ! Bad people ! 👎👎👎👎 

Business response:

We have no excuses, Tosia. We only want to make things right, as a 1-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future. 

Jenna V.'s profile image
Jenna V. 
6 years ago

First time customer and I wasn’t told how much it was going to be to have my two light jackets dry cleaned. When I picked up my dry cleaning I was told total was over $42.00. I was shocked and disgusted. 

Business response:

Ms. Varhue, I apologize for the inconvenience. We have put a refund on your credit card in the amount of $29.40 which was the price after the coupon given! Thank you very much for allowing us the opportunity to make it right! 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.6 star rating with 2,057 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.