Best Cleaners's cover image
Claimed

This profile has been claimed by the business owner or representative.

Best Cleaners

4.6
  • Dry Cleaning
  • Schenectady, NY

About this business

Consumer ServicesDry Cleaning

Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs.  Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more

Location details

809 State Street, Schenectady, NY, 12307, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.64,578 reviews
Select a rating

Could have done a better job ironing the shirts myself - not worth the cost! 

This was my first visit so I understand the time it takes to set up a new account. The problem is that I was not given a slip for pickup. When I dropped off the shirts on Monday, I Dropped off 5 shirts. When I picked up on Wednesday, there were only four. I do not think it unreasonable to at least get your shirts back. 

I think paying $15.50 for 2 shirt just being pressed is a lot of money. I won't be back. 

I brought my dress in to the Latham/Colonie location to have the pleats reinforced. The dress was brought in on a Wednesday and I needed it for an event that Saturday. The associate who helped me told me that my dress would be ready the next day. I waited an extra day before picking the dress up and when I arrived, someone informed me that the dress was actually in the Schenectady location and they weren’t sure when it would be ready. I received a call Saturday morning informing me that the dress was still not done yet beca... read more

Someone called me from (518) 438-3400 stating that one of my jackets was polyester and it could not be dry cleaned, rather it would be washed in a washer and left to hang dry. I told that person I could just do that myself and she agreed with me saying she would return it to me at no charge. I went to pick up the 3 items and was charged for all 3. When I told the person who was ringing me out that someone called me and said I would not be charged for one they did not clean, she said that it looks like I'm being charge for al... read more

Took me two years to get them to fold my shirts instead of hanging them. Now it's taken me 9 months of asking to stop starching my shirts board hard to no avail...They all say sure no problem "we'll take care of it" so much starch I can't button the buttons. All for premium prices....very premium prices. Collars are not so clean, I wear once and have them cleaned. I would sacrifice turn around time for clean shirts the way I want them. 

Rosemary M.'s profile image
8 years ago

Dry cleaning 

Jessica is the best!!. She was immensely helpful with a rather complicated order. Thank you. I'll be back. 

Mary Ellen T.'s profile image
9 years ago

We are missing an article of woman's clothing: Banana Republic pants: size 6, light blue 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.6 star rating with 4,578 reviews. 

When is Best Cleaners open?

Best Cleaners is open now. It will close at 7:00 p.m.