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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
great service always at Osborne Road
Fantastic - Staff is always friendly and the clothes always come back looking like new!
Horrible services. A 1 to 2 month process to clean a dress, took 5 months, never had responses to status of cleaning, calls, or follow ups, even when I stopped in person, was told I'd hear back from managers and never did. When finally was able to view dress, had to send back 3x because it kept looking worse for cleaning. Had to cancel part of services because of dissatisfied issues. Gifted item from a wedding gift was found and I followed up immediately in person next day of notification as it was found attached to dress,... read more
Business response:
Dear Jessica, we are committed to resolving this matter to your satisfaction and have attempted to contact you. Please respond at your earliest convenience.
The best change i ever made!
We have never been happier with a cleaners! Service is excellent and the help are friendly and know whi you are the minute you walk in!
still waiting for jackets to be returned. promised. but not. no return phone calls. pricing is sparatic with no explanation.
Business response:
We have no excuses, Sherry. We only want to make things right, as a one star review is something we at Best Cleaners - NY do not take lightly. Let's talk about it and see how we can be better for you in the future.
My dress pants always came back with double creases. I pointed this out and they still came back with double creases. The quality of the workmanship was very poor. I won’t be coming back.
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a one star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
Why are you sending e-mails to me David telling me how I will look in a DRESS cleaned by you. What are you insinuating?
Business response:
Hello David, these are auto generated coupon campaigns that go out to all of our clients on a regular basis. We are very sorry if we have offended you in any way.
Prices are too high. I thought I clicked on a discount but I didn't receive it. I asked that the shirts be folded rather than on a hanger but wasn't told the price would go up to $6.10.
Business response:
Our customers mean the world to Best Cleaners - NY, and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 4,901 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.