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Balfurd Cleaners
- Dry Cleaning
- State College, PA
About this business
Location details
1223 N Atherton St, State College, PA, 16803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
You waited to give me a coupon until I had dropped off my second and final large load of dry cleaning until next spring (My first load, picked up yesterday, cost over $70, and the second \, dropped off Friday,will cost almost twice that much). So I can't use the coupon at all! So if we're "friends", as you say, we must not be very good ones......
Business response:
Thanks for your feedback, Mary. Our coupons are automated and send at various times. I'm sorry that it didn't correspond with when you were dropping off. We appreciate your business, especially during these very hard times for small business. We thought about not offering any coupons at all, as business is very tough right now, but decided to continue to send them for a time. Again, thanks for your feedback and support.
No advanced notice on the card or exact change only policy. No advanced notice of charges either (5 pieces was $46.00). Now their sign on the door states no cash. Had lost my debit card and was awaiting a new one so I said I would have to come back to pick the suits up Picked up my two suits today and noticed that they were mixed up (a pants of one suit with the jacket of another different color suit). When I said something to the young lady with the purple hair she said they put them together that way (first pressed first ... read more
My name is not Jeremy. My name is Jim.
Business response:
So sorry about that, Jim! We've updated your name in our system. Thanks for letting us know!
I will start with the good, but will not go back. The cleaning was wonderful from what I see. (We have not really taken all out of plastic yet as we want it nice for wedding Saturday). The young girl at the counter was very sweet. With that being said, I was beyond shocked as were others at the bill. There is another local dry cleaners that my husband takes his legion uniforms to, but my Mother had always used Balfurds in the past so we gave it a try. PROBABLY WILL NEVER GO THERE AGAIN! I expected the bill to be around $30... read more
Business response:
Hi, Rebecca-thanks for your feedback. I'm so sorry you were surprised by our pricing. Our core values are supporting the community in donations, paying our staff a fair and living wage plus benefits, and offering the absolute best service--all of these things influence our pricing. Our costs are much higher since we clean all the clothing in State College (with it's high rents, utilities, taxes and wages) vs sending it to Clearfield like the other cleaner in town. Again, I'm sorry you were surprised and should you ever wish ... read more
Clothes were fine, I find it ridiculous that you don't take cash. I will be taking my dry cleaning elsewhere.
Cost me $68 to get back wrinkled clothes.
Dropped off shirt at S Atherton location and shirt was returned to N Atherton location, very inconvenient to have to run between stores to pickup my order. New hours at S Atherton location (opening at 9 vs 7) are inconvenient for people who work 8-5.
Sent Down bedspread & returned very wrinkled. The spread had been dry cleaned by previous cleaners & we never experienced this problem before! I did call Balfurd’s as soon as the spread was returned & I was informed a DOOVER can be done. But I do not want it returned in worse shape than I sent it! Thanks for letting me tell of negative experience.
Rude and Unprofessional
Frequently asked questions about Balfurd Cleaners
How is Balfurd Cleaners rated?
Balfurd Cleaners has a 4.7 star rating with 3,239 reviews.
When is Balfurd Cleaners open?
Balfurd Cleaners is open now. It will close at 7:00 p.m.