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Balfurd Cleaners
- Dry Cleaning
- State College, PA
About this business
Location details
1223 N Atherton St, State College, PA, 16803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Got out a sharpie stain that I was not expecting to come out!
Business response:
We're so happy to hear that, Nish! We're always happy to help with tough stains. Thank you so much for sharing your experience with us! -The Balfurd Team
Did not hate anything...have not received anything except my basket back.
Dry cleaning was done will
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out of your day to share your experience with us. -The Balfurd Team
The service was provided ahead of schedule and I was notified in advance via a text message. High speed and low drag service provider!
Business response:
Thanks for taking the time to rate us, Joseph ! We love reviews like this! Our goal is to save you time and make dry cleaning as easy as possible! -The Balfurd Team
Costumer service was subpar. On 11/30/2020 the representative was very unpleasant and impolite both on the phone and in person. Unsure of her name. She is African American. Dry cleaning was mediocre. Overall, not a good first impression unfortunately. Will not recommend.
Business response:
Kay, I'm so sorry that this was your experience! This is not the customer service we strive for and it sounds like we really dropped the ball. I truly apologize. We will address the representative you dealt with and ensure this doesn't happen to anyone else. Again, I sincerely apologize and should we be able to do anything else, please reach out to us at 814.237.7661 and ask for Linda, our General Manager or email linda@balfurd.com -The Balfurd Team
I brought garment in on Wed was told it would be ready Monday. Thursday afternoon got a text message saying it was ready but there was no place that I could find the holiday hours to see when closing time would be. Picked it up on Tuesday as originally planned.
Business response:
Thanks for the feedback, Donald. I'm sorry you weren't able to find our hours. That's great feedback and next holiday I will make sure to keep our hours on google up to date. We appreciate you helping us improve!
I was told that my dry cleaning would be ready on Friday Friday evening was not specified so when I went there after noon probably around one it wasn’t back yet so then I had to make a second trip another time please just tell me I won’t be there until late Friday
Stains not removed on tablecloth No note stating they tried to remove stains but unsuccessful They agreed to redo table cloth but had to pay first. Seemed very expensive
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Frequently asked questions about Balfurd Cleaners
How is Balfurd Cleaners rated?
Balfurd Cleaners has a 4.7 star rating with 3,239 reviews.
When is Balfurd Cleaners open?
Balfurd Cleaners is open now. It will close at 7:00 p.m.