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Balfurd Cleaners
- Dry Cleaning
- State College, PA
About this business
Location details
1223 N Atherton St, State College, PA, 16803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was sent a check for an expensive blazer because it was ruined. I received a check for April 150. I think I lost it and no one has checked your records regarding the status of the check. Please check or we will have to move forward with the authority. Thank you
Needed dry cleaning, just moved to Penns Valley and only two different dry cleaners within 50miles. In Md where I’ve lived same day dry cleaning is $2.20/garment. When I asked how much my 5 pieces would cost I was told, “it’s calculated later for when u pick up”. Imagine my utter shock to be charged $10/garment - 2 shirts and 3 sweaters. I don’t care how good you may be but I will never come back and pay such an outlandish gouging price. You should be ashamed.
Business response:
We're so sorry you were surprised by our pricing, David. We're not a discount cleaner (as many city cleaners are) and our mission is a high standard of service, community involvement/support and providing our team a fair/living wage and benefits. If price is your ONLY consideration, we may not be the cleaner for you. Please reach out to us at 814.237.7661 or info@balfurd.com if we can answer any questions. -The Balfurd Team
Delivery person missed us on pick up day so I drove our laundry to the S Atherton office where they said they would have delivery person deliver back to us. Ended up I had to drive to S. Atherton office to pick up. No biggie, but thought you should know.
Business response:
Thank you for making us aware of this issue. We will make note of it so you are not missed on your next delivery day. Thanks for providing us with feedback, Roderick, we greatly appreciate it! Please reach out if there is anything else we can do for you: info@balfurd.com -The Balfurd Team
The employee who greeted me was exceptionally nice. Also, the dress looks great.
Business response:
Thanks for taking the time to rate us, Cheree! We're so happy that you're happy! We strive to have the best dry cleaning and laundry service in State College. -The Balfurd Team
You advertise a 20% discount for comforters thru February when I go to pay for it you tell me I had to have a coupon?
Business response:
Hi, Alan. Sorry if there was any confusion. The type of discount you tried to use is redeemed through email, as long as you press accept at the bottom of the email the discount will automatically apply to the item if applicable. Like we went over in store, make sure to always accept the discount through your email! We did apply a one-time 10% off to that order, which you accepted at the time of pick up. If you have any further questions or concerns about how to use or redeem discounts and coupons please email info@balfurd.... read more
My 160 dollar jacket that I never wore was to be cleaned and pressed. The jacket came back with a large water stain. I am so upset. I had to drive 40 mins to take it back to be released. I worry the jacket will be ruined.
Business response:
Hi, Cathy. Like we talked about on the phone, the yellow marks are most likely from the plastic bag which you mentioned at drop off you had stored the jacket in for several years. Over time, plastic can have that effect on clothing. I am glad you brought the jacket back in and we were able to remove the worst of the spots. -The Balfurd Team
Instead of 4 days, it was done in 2 days.
Business response:
We're always happy to get items back to you early! Thank you so much for taking the time to leave a review, Robert! -The Balfurd Team
4 cotton blouses, short sleeve and a simple ss cotton sweater. $53.... I won't be bk.
Business response:
We're so sorry you were surprised by our pricing, Melinda. We will happily give you a price quote when you drop off your items. We're not a discount cleaner (as many city cleaners are) and our mission is a high standard of service, community involvement/support and providing our team a fair/living wage and benefits. If price is your ONLY consideration, we may not be the cleaner for you. Please reach out to us at 814.237.7661 or info@balfurd.com if we can answer any questions. -The Balfurd Team
Told me to come Friday. Came on Friday and they were closed.
Business response:
Hi, Mason. We're so sorry, due to the inclement weather from last Friday we decided to close the stores. Our deepest apologies for any inconvenience it caused you. -The Balfurd Team
Frequently asked questions about Balfurd Cleaners
How is Balfurd Cleaners rated?
Balfurd Cleaners has a 4.7 star rating with 3,239 reviews.
When is Balfurd Cleaners open?
Balfurd Cleaners is open now. It will close at 7:00 p.m.