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Balfurd Cleaners
- Dry Cleaning
- State College, PA
About this business
Location details
1223 N Atherton St, State College, PA, 16803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Something has changed dramatically at Balfurd Cleaner. They do not live up to the "environmentally friendly" quality dry cleaning process they advertise. They also do not respect the customer as evidenced by when my wife and I took back blankets that were extremely smelly of chemical smells. We both had headaches from the toxic smells in our home, where the customer service representative questioned whether we were correct. He went from item to item checking for smell. He concluded that "well I guess we can redo them" with ... read more
Informed me that cleaning a rug I sent in would be costly & asked my preferences. Thanks!
Business response:
You're welcome, Paula! Thank you so much for taking the time to leave a review! -The Balfurd Team
I don’t think my dress was even touched- you just took my $18. The stains are EXACTLY the same- I think it was just cola on them. The same wrinkles that were there when I dropped it off are still there. Never coming back.
Business response:
Hi Rachel. We're so sorry you had a poor experience. Please contact our office at 814.237.7661 or email info@balfurd.com and we will happily make this right for you! We 100% stand behind our work and want to make sure you're happy. - The Balfurd Team
The stain did not come out of the garment.
Business response:
Hi Maria! While we do try our best, not all stains are removable. Depending on fabric and what kind of stain it was, how long the stain has been setting, ect. - sometimes it's just not possible. We cannot guarantee spot removal, but we do always offer free re-dos on anything if you wanted to give it a second go! -The Balfurd Team
No comment
Business response:
Thanks for your feedback, Delores. We're so sorry we didn't meet your expectations and want to make it right. Please reach out to us at 814.237.7661 or email info@balfurd.com and let us know how we can make your experience better -The Balfurd Team
Cleaned my clothing perfectly and in reasonable time.
Business response:
Thank you for your kind words, Bruce. We really appreciate you taking the time to share your experience with us! -The Balfurd Team
Over priced. Only allowed to pay with EXACT change or credit/debit card? Absolutely ridiculous. If the staff can't make change, hire staff that can! Most inconvenient.
Business response:
We're so sorry you were surprised by our pricing, Lydia. We will happily give you a price quote when you drop off your items. We're not a discount cleaner (as many city cleaners are) and our mission is a high standard of service, community involvement/support and providing our team a fair/living wage and benefits. If price is your ONLY consideration, we may not be the cleaner for you. Please reach out to us at 814.237.7661 or info@balfurd.com if we can answer any questions. -The Balfurd Team
good fine uk
Business response:
Thanks for taking the time to rate us, Bruce! -The Balfurd Team
Stains weren't removed on two of three olive oil spotted items. Price seemed high, but haven't had dry cleaning done in years.
Business response:
Hi David! Unfortunately not all stain are removable. There could be many reasons as to why the spots were not removed. It looks like the most likely reason for your items would be that we did not have enough time to work on them. We're happy to rush items for when you need them back quickly, however that does leave us with much less time than usual for us to work on them! Please bring them by at your next visit for a free re-do. Please reach out to us at 814.237.7661 or info@balfurd.com if we can answer any more questions. ... read more
Frequently asked questions about Balfurd Cleaners
How is Balfurd Cleaners rated?
Balfurd Cleaners has a 4.7 star rating with 3,239 reviews.
When is Balfurd Cleaners open?
Balfurd Cleaners is open now. It will close at 7:00 p.m.