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9035 US 301, Parrish, FL, 34219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I asked for shirts to be “boxed”. The shirt buttons were not even buttoned all the way. There were folds all over the shirts. I had to iron them. I mentioned to clerk and she was like “oh well”. She was not concerned but did offer to redo them. I was not wanting to make a scene so said don’t bother.
I used to use them for my dry cleaning service until on 2 separate occasions they lost two of my work dress shirts (each estimated at about $100-125/shirt). I was repeatedly told they would have a manager review the cameras and no one would ever get back to me. 2 years later I received a call that they found a shirt and I could come pick it up. I no longer lived anywhere close to that cleaner but I made the drive anyway to pick up my shirt. When I got there no one had any idea what I was talking about and my shirt was no whe... read more
Shirts and pants did not hold a good crease
The place always smells like different types of food. And so does the clothes once it's been cleaned. Paying $14 to just steam a dress, that dress shouldn't smell like onions. Only when all other options are not available will I go back to this place.
I feel I was over charged. $10 to sew one small seam 6 inches long is a lot of money.
Business response:
We can’t stand the fact that we let you down, Robert. We’ll be reaching out to you in the hopes we can make it up to you.
Customer service is great,but the quality of dry cleaning makes me want to find a new dry cleaning store.
I’m brand new to Saint Pete. This is my first experience with the cleaners. I put a number of dress shirts that had considerable ring around the collar. I asked the tech if these stains would come out, and he said he had no idea whatsoever and that couldn’t promise sent me anything. I recognize that he’s not in the business of making a guarantee but the shirts came back exactly as they went in. So either the cleaning process isn’t that good, or the stains wereso significant that he should’ve said “that’s not gonna come out“.... read more
Business response:
We clearly dropped the ball, Ed. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
My medical school white coats again look like someone barely took any time to press it. it is wrinkled down the sleves and looks unprofessional. This is the second time I have sent my items to the cleaners and they come back sub par. The only saving grace is the friendly staff.
Business response:
Kyle - Thank you for taking the time to share your experience with us. We will make sure that this is addressed and improved ASAP.
I am a frequent user of dry cleaning services. My receipt said 9 items and when I picked up only received 8. After making my claim that I was missing an item, I was directed to Customer Service where I was told I was incorrect and it was my mistake. I asked to provide proof that I was incorrect and after lengthy discussion was moved up to another manager that claimed they found my item. No apology offered. I won’t use Sun Country again.
Business response:
Sun Country Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.
Sun Country Cleaners has a 4.6 star rating with 12,347 reviews.
Sun Country Cleaners is closed now. It will open at 7:00 a.m.