This profile has been claimed by the business owner or representative.
Sun Country Cleaners
- Dry Cleaning
- Parrish, FL
About this business
Location details
9035 US 301, Parrish, FL, 34219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I feel I was over charged. $10 to sew one small seam 6 inches long is a lot of money.
Business response:
We can’t stand the fact that we let you down, Robert. We’ll be reaching out to you in the hopes we can make it up to you.
Customer service is great,but the quality of dry cleaning makes me want to find a new dry cleaning store.
I’m brand new to Saint Pete. This is my first experience with the cleaners. I put a number of dress shirts that had considerable ring around the collar. I asked the tech if these stains would come out, and he said he had no idea whatsoever and that couldn’t promise sent me anything. I recognize that he’s not in the business of making a guarantee but the shirts came back exactly as they went in. So either the cleaning process isn’t that good, or the stains wereso significant that he should’ve said “that’s not gonna come out“.... read more
Business response:
We clearly dropped the ball, Ed. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
My medical school white coats again look like someone barely took any time to press it. it is wrinkled down the sleves and looks unprofessional. This is the second time I have sent my items to the cleaners and they come back sub par. The only saving grace is the friendly staff.
Business response:
Kyle - Thank you for taking the time to share your experience with us. We will make sure that this is addressed and improved ASAP.
I am a frequent user of dry cleaning services. My receipt said 9 items and when I picked up only received 8. After making my claim that I was missing an item, I was directed to Customer Service where I was told I was incorrect and it was my mistake. I asked to provide proof that I was incorrect and after lengthy discussion was moved up to another manager that claimed they found my item. No apology offered. I won’t use Sun Country again.
Business response:
Sun Country Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.
This time was good, but I can’t say that my experience is consistently great. There are times when garments are not pressed properly, broken buttons on husband’s shirt not replaced, a white shirt came back grey (how does this happen??), and worst case was when one of my shirts was completely ruined. All this at a premium price. You did make it right, and you are the only non-perq cleaner around so we keep coming back.
Business response:
We appreciate you continuing to be a customer of Sun Country Cleaners. Someone from our office will reach out to you in regards to your issues. We can and will do better.
Very expensive. $14.75 seemed too much for one dress!
The collar on my shirts y tinkled and not good looking.
We had our mattress cover cleaned over a week and half and visited twice to pick and told it wasn’t ready. Very slow service.
Frequently asked questions about Sun Country Cleaners
How is Sun Country Cleaners rated?
Sun Country Cleaners has a 4.6 star rating with 12,826 reviews.
When is Sun Country Cleaners open?
Sun Country Cleaners is closed now. It will open at 7:00 a.m.