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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would like someone to contact me regarding a refund for personalization that was not done.
The box is poorly put together the shrink wrap is not airtight there’s a strap around my dress that looks really tacky my dress was moves all around the box Can’t even read the inspectors name on the back it’s in horrible writing so I just chose one that is close She didn’t fill out the back of the thing on the dress it doesn’t tell me anything about how my dress was done I’m really disappointed
WHERE IS Memories Custom Gown Preservation Kit × 1, ORDER # 2331 since July 22, 2020!!???? Hello, I have been trying to call and email about the status of my order and you have been ignoring me? My order has been in "Processing" since July 22 and I am wonder why I haven't received any updates at all?
My dress looks great in the box however I did not get the personalization that I ordered and payed for. When my dress was returned, it had no personalization. I then wrote a review and they called to have it sent back and fixed. I have now received my dress for the second time, after it has been “fixed”, and the personalization is still incorrect. My wedding day was very special to me and having my gown preserved was a priority. However this service is frustrating and disappointing. .
The gown was clean, but I had several rows of sequins that I am positive were not missing on my dress prior to sending in. I would have noticed these gaping holes in the bodice. I am really upset you all ruined my dress, not something I expected when sending it in to be preserved and cleaned.
My last name is spelled wrong on the box.
I filled out the order form for a turqoise box, paid $70 for those extras, and you sent it to me in a plain white box. Not happy
Hi my name is Claudia Gonzalez I received my package from memories gown preservation, and I'm really disappointed because my wedding dress box is completely ruin, its very disappointing, I need your help here are some pictures, I don't want a "refound" I want these done right!
This was my first time doing this and separating from my wedding dress and accessories. Things were really nice and pretty when I received my dress back the first time but I noticed my middle initial was not correct, so I sent it back to the company to be corrected. So then when I got it back from that, I noticed my veil was not in the package?.. So I called the next day after noticing my veil was missing left a voice mail and received a call back within a couple of hours and informed the rep who was so nice and helpful abo... read more
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.6 star rating with 14,056 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 8:00 a.m.