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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
When I received my suit pants they were double creased. I returned to have them fixed. I picked them up the second time and still double creased. I took them to another dry cleaner. I don’t have time to keep trying to rectify this.
Extremely expensive and rude employees
Ever increasing prices are causing me to re-think dry cleaning vs throwing away and buying new. Every time, I pay the equivalent of retail in dry cleaning expense. When it costs $20 to clean a $20 item, it's time to draw the line.
Kona Cleaners is always far too EXPENSIVE but this time they ruined a dress I brought in! There was a wire that ran thru the top of the dress for support but it was completely gone and no one said one thing to me and they charged me $15.30 for the “cleaning” of the dress…
I brought in a silk robe that my great grandmother bought from China in the 90’s. They ruined it “beyond repair” and I was notified on 8/1. Today, 8/5, I called again to see how they planned to handle this. I finally received a call back from the manager. She said their protocol in this situation is to google search the value of the robe and reimburse me that dollar amount.. If an article has any sentimental value and cannot be replaced it will be your mistake to take it to this establishment.
Business response:
Hello, We are sorry that you are upset about this situation. We have been as careful as possible with your garment but it was brought in with urine stains and smell. We cleaned it once and it was destroyed because the fabric did not hold up to regular cleaning. Normally when fabric has degraded to this point, we do not take on any financial responsibility because it is fully out of our hands how it will react however, we did not mention this to you because of its sentimental value and we decided to claim responsibility out o... read more
Excellent great jjob
Wonderful and great excellent service
Business response:
Kona Cleaners - Fontana #24 strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Kenny!
Great Service.
Excellent Excellent Excellent service!!!👍👍👍 Thank you All for everything!!! 😊😊😊
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,738 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 7:00 a.m.