Kona Cleaners

Anitzi M. 

on ReviewMyDryCleaner

8 years ago

FIRST and LAST time customer. On Saturday morning I brought in a brand new jumpsuit that I had accidentally damaged the zipper on. I had removed the damaged zipper and bought another one exactly the same to just have it sewed on. I explained to the seamstress what I needed and she said it would be ready for pick up Tuesday morning. On Tuesday after work I went to pick it up around 2:50pm and not only was it not ready...they couldn’t even find it. I told them it was fine and I would come back later. 40 minutes go by and I get... read more

Donna Di B. 

on ReviewMyDryCleaner

8 years ago

When I went to pick up the comforter.. the price of dry cleaning was MORE than the price of the item!! After being cleaned the comforter was lumpy and unusable.. so I REFUSED the item and told the gentleman to "keep it" I don't want it and I am NOT going to pay for something that is ruined!! How many times do I have to tell you this?? PLEASE keep the comforter that you destroyed!! And STOP pestering me!! 

JULIE M. 

on ReviewMyDryCleaner

9 years ago

Didn't get the stain out and was told when I dropped it off that it didn't look like it would be difficult to remove stain...dress looks laundered not dry cleaned... 

Donna Di B. 

on ReviewMyDryCleaner

9 years ago

The price of cleaning this comforter was more than I paid for it! I told the man who waited on me to keep it.. I will buy a new one for less money. 

Bradley M. 

on ReviewMyDryCleaner

9 years ago

I had come to you guys for a few months and everything was great. I have custom fitted shirts due to my size which cost me a lot. I had a blue checkered shirt that was left with a brown fade all over the shirt and it was ruined. The shirt was $120 and i did not get a reimbursement :( Everything up to this point was wonderful. 

Rich C. 

on ReviewMyDryCleaner

9 years ago

Went to pickup order last night and assumed the order was complete - woke-up this morning to find the pants were missing. Had to drive over at 7am and retrieve remainder of order - next time I will definitely count all the items but it would have been nice for your team to confirm my order was complete as well. Also, when I shared my experience this morning the person at the front shrugged and said it must not have been completely ready - that'll be $26. Really? That's not a helpful or thoughtful response - just injury to in... read more

Garrett S. 

on ReviewMyDryCleaner

9 years ago

$3.35 per shirt for laundry is too much by at least a $1.00. Service was not quick. The service person had to look in 3 different areas for my 7 shirt order. 

Keith R. 

on ReviewMyDryCleaner

9 years ago

I thought the service was fine and the clothes came out fine, but you are just too expensive. 

Dennis 

on ReviewMyDryCleaner

9 years ago

What a great experience. I really needed something to be cleaned and I called your place and was told it would be no problem. It was 12:30 in the afternoon and Jerry said "just come on in and let the person know that he said it was ok". When I showed up at 1pm, they said "let me check" and then I told them that Jerry said it was ok and they immediately took my order for that day and then made it happen. The word "Jerry" is the magic word. I should of asked for him to thank him but I didn't. So this is my thank you to Jerry f... read more