Kona Cleaners

Carin T. 

on ReviewMyDryCleaner

9 years ago

Brought in some dresses needing hems to be raised. 5 dresses and I was charged $22/each !! Wow, that's what I get for not asking ahead of time. I also brought in a skirt that needed the velcro moved in a little bit, charged $17 for that! I also brought in a pair of white jeans needing to be taken in as well. The waist was brought in but there's a huge gap in the zipper section of the pant. I was charged $145 for all 7 items. It took me months to pay the bill. I explained to several people I was terribly surprised, nobo... read more

James 

on ReviewMyDryCleaner

9 years ago

Cleaning and service were okay. Prices were outrageous. 

Becky T. 

on ReviewMyDryCleaner

9 years ago

Very often my buttons are broken on my expensive shirts. I often find out only when I put them on to wear! It causes me to hesitate to bring my best clothes to Kona. I've mentioned at least 2 times and it has happened at least 3 or 4 times. 

christie 

on ReviewMyDryCleaner

9 years ago

my dress slacks which i left single creased came back from Kona with TRIPLE creases on front and back of each pair. a wool sweater that was black (solid) somehow got these round grate markings all over the front and back of them. it looks like an industrial iron was left on my WOOL sweater and left burn marks. not sure how this is possible from a professional cleaners but as my clothing are expensive pieces, i will NOT be using your company again. i plan to share the info when asked by friends in the area how my experience ... read more

Ruth A. 

on ReviewMyDryCleaner

9 years ago

very nice staff and love the emails to tell me when my items are done and the cost. when I picked up my drapes the drapery hooks were missing and the staff was unable to locate them and so I had to go to Joann's and purchase them. 

Travis N. 

on ReviewMyDryCleaner

9 years ago

I was told my clothes would be ready by noon on Saturday. When I arrived, there was no parking anywhere. I parked around the corner and walked 5 minutes to get to the store. From there, I waited at least 10 minutes to be helped. I was then told that the clothes are never ready by noon on Saturday and wouldn't be there until at least 2 pm, which means I was completely misinformed. Therefore, I didn't have a shirt to wear Saturday night like I had planned. Unfortunately I will not be using Kona again. 

Laurie D. 

on ReviewMyDryCleaner

9 years ago

I asked for a bag for a cashmere sweater....I don't like sticky hangers. Thought the memo on the order was clear... Got my sweater back on a hanger. Wow! Asked Vivian to delete my name from the computer...not coming back! I have received 3 emails since then...including this one... Will not be back...no exceptions. Please agree and understand... 

Kristin K. 

on ReviewMyDryCleaner

9 years ago

Very expencive. Will be looking for a new cleaning service as kona cleaners are very over priced. 

Donna Di B. 

on ReviewMyDryCleaner

9 years ago

Wow! Didn't know that cleaning these rugs would cost MORE than I paid for them!! I think you should give an estimate when the price of laundering a rug is SO much!! I am quite disappointed in the amount due.. for sure!! Had I known.. I would have just tossed them away and bought new ones! Actually, don't know if I even want to pick them up now!