Kona Cleaners

Diana D. 

on ReviewMyDryCleaner

11 years ago

No stars. Terrible, terrible experience. The specialty costume was badly damaged. Kona is attempting to fix it but it is one of a kind and damaged by someone who didn't know what they were doing. I was told it was hand cleaned when in picked it up. Bull!! Later I was told it should have been turned inside out. Either way.... Badly damaged a hand made costume that is nearly impossible to replace. Unbelievable. I almost fainted when I picked it up. I am working with Kona to replace some of the damaged AB Swarovski cry... read more

Colleen J. 

on ReviewMyDryCleaner

11 years ago

Last week Kona delivered my comfoter to the Anaheim store instead of my house. This week they lost a shirt! Very disappointed in the service. 

DAVID W. 

on ReviewMyDryCleaner

11 years ago

WE DID NOT GET YOUR SCHEDULED PICK UP YESTERDAY 9/29/15 

Jennifer B. 

on ReviewMyDryCleaner

11 years ago

My experience has been good overall, however, since you asked about my recent delivery, my shirt came back with a black mark on the collar that wasn't there when I sent it in for cleaning. Eventually I was able to get it out myself. 

Jennings D P. 

on ReviewMyDryCleaner

11 years ago

It took a couple of trips to get coordinated on the pick up and delivery which was ok. However, got one shrunken dress shirt and a pair of pants ripped. Not good. I am not sure if the quality work is there. I would also like to receive an email invoice that relates to the charge on my credit card if possible. I hope someone is listening. 

Jonathan B. 

on ReviewMyDryCleaner

11 years ago

Delivered without issue. Missed our stuff on the next pick up day, however. Had to drop off at store the following morning. 

Marta B. 

on ReviewMyDryCleaner

11 years ago

On Saturday, July 18, I picked up a red jacket that I had worn once prior to giving it to Aloha Cleaners. When I unpeeled the plastic, I found that the hem had come completely unraveled. Will you repair the jacket hem at no cost? 

Stephanie L. 

on ReviewMyDryCleaner

11 years ago

Our delivery person is less than friendly. Seems angry at times. 

Mike R. 

on ReviewMyDryCleaner

11 years ago

My fluff and fold did not get delivered.