Kona Cleaners

Rich C. 

on ReviewMyDryCleaner

8 years ago

Went to pickup order last night and assumed the order was complete - woke-up this morning to find the pants were missing. Had to drive over at 7am and retrieve remainder of order - next time I will definitely count all the items but it would have been nice for your team to confirm my order was complete as well. Also, when I shared my experience this morning the person at the front shrugged and said it must not have been completely ready - that'll be $26. Really? That's not a helpful or thoughtful response - just injury to in... read more

Garrett 

on ReviewMyDryCleaner

8 years ago

$3.35 per shirt for laundry is too much by at least a $1.00. Service was not quick. The service person had to look in 3 different areas for my 7 shirt order. 

Keith R. 

on ReviewMyDryCleaner

8 years ago

I thought the service was fine and the clothes came out fine, but you are just too expensive. 

Dennis 

on ReviewMyDryCleaner

8 years ago

What a great experience. I really needed something to be cleaned and I called your place and was told it would be no problem. It was 12:30 in the afternoon and Jerry said "just come on in and let the person know that he said it was ok". When I showed up at 1pm, they said "let me check" and then I told them that Jerry said it was ok and they immediately took my order for that day and then made it happen. The word "Jerry" is the magic word. I should of asked for him to thank him but I didn't. So this is my thank you to Jerry f... read more

Michelle 

on ReviewMyDryCleaner

8 years ago

I felt the cost of the dry cleaning was significantly higher than what I have paid at other locations. Even with the $10 off I still paid $17 for only three jackets to be cleaned. 

C. B. 

on ReviewMyDryCleaner

8 years ago

A nice man came over to our house even though we do have a "no soliciting" sign, and although it was inconvenient during out infant's bath time, he explained some specials and to come on by. He was nice enough, as normally I would not be as accommodating since our door mat does say "GO AWAY", and the super obvious "NO SOLICITING" SIGN?!?! Well today I needed to wash a sleeping bag that did not fit in our home washer. So I went to your establishment and found out it would be $49 FREEKING DOLLARS, AND THREE DAYS, to wash a sin... read more

Lisa 

on ReviewMyDryCleaner

8 years ago

Way over priced!!!! $85 for dry cleaning is more than I have ever paid in my life for a few shirts and sundresses. Won't be back again. 

Josh 

on ReviewMyDryCleaner

9 years ago

Dropped my items off to Newport location. Went to pick up and was told upon arriving that my clothes were at the Costa Mesa laundrette. No apologies financial or vocal were offered! Had to go and collect them myself. Won't be using Kona again. 

Cory B. 

on ReviewMyDryCleaner

9 years ago

I love Kona Cleaners. Next day service, same day if dropped of by 9. Text & email alerts that my order is done. Great friendly staff, fair prices, no tags stapled clipped or pinned to my clothes. Now the bad...I moved to South County and there's not a location here. They've ruined me for other cleaners