This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Kona Cleaners is a family-owned and operated dry cleaner in Costa Mesa, CA. We have been in business for over 70 years and are committed to providing our customers with the best possible service. We offer a wide range of services, including dry cleaning, laundry, alterations, and more. We also offer free pick up and delivery service. Our team of experienced professionals is here to help you with all of your cleaning needs. We use state-of-the-art equipment and techniques to ensure that your clothes are cleaned and pressed to... read more
Location details
333 E 17th Street, Costa Mesa, CA, 92627, United States
Get directions
Extremely overpriced! I will never use Kona again.
IM SO BUMMED. I had two bags of laundry and asked that all the contents of one of the bags be hung to dry because they can’t go in a dryer of any kind and the people were so nice and looked into it and the guy said yeah ok we can hang those up. So I thought, cool. BUTTT I guess they didn’t keep the clothes separated because they dried ALL my pants in a dryer, which were all put in the please-hang-dry trash bag. My FAVORITE PAIR OF JEANS, FAVORITE work pants, and *only* pair of linen pants were shrunk and now I can no longer ... read more
On multiple occasions, spots were not cleaned from our clothing. Each was obvious and should have been cleaned. Some required another trip to have them cleaned; in the meantime the shirts or other clothing weren’t available to be worn when expected. On a positive note, the items were then cleaned properly.
I don’t think you should charge the same for a long dress $13.95 as for a child’s shirt dress. Also why is a men’s shirt $3.95 and a women’s shirt $7.95?
All of my shirts came back with the same dark stain.
Poor customer service. Was so excited to find a green cleaner with extended hours but the customer service was terrible and my suit came back with an odd smell and while pressed it doesn’t appear that it was actually cleaned.
Asked the top customer service Dianne, and called two stores. Asked if I could have fragrance free. Also asked the price. Price quoted to me was 30 dollars for a queen comforter. I asked about fragrance and was told your soap had no fragrance. I’m chemically sensitive. I opened the bag and sniffed and my comforter is ruined. It is HIGHLY FRAGRANCED!!! I would like my money back please.
Upon dropping off my clothes, I politely requested that my French cuff shirt be cuffed with the complimentary cuffs Kona provided in the past. The young lady said she would see to it. When I picked up my shirt however, my simple service request had not been completed. When I made note of it to the cashier, she flipped an attitude. But I’m the one paying $14.00 for a single shirt and a pair of slacks. If anyone should have an attitude, it’s the paying customer. You guys have to get better! And no, I don’t want coupons... read more
I don’t even know where to start. But beware of the guy in alterations that doesn’t speak English. A totally nightmare.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.4 star rating with 1,501 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It is open 24/7.